Together, we create life-changing wishes for children with critical illnesses. This is our mission at Make-A-Wish America. The Operations Coordinator II is a key contributor to the mission by providing support to key executives on a wide variety of projects and initiatives. Performs duties such as meeting planning and coordination, committee and task force support, project tracking and deadline management, conducting research and drafting reports, travel coordination and general communications with internal and external constituents.
Areas of Responsibility:
- Acts as primary administrative support for Operations including Finance, IT and Strategy and Analytics. Periodically may be called upon to assist other team members and departments.
- General administrative duties include meeting scheduling and coordination, travel arrangements, expense reports, preparing presentations, creating documents, managing correspondence, facilitating communications with internal and external stakeholders, trouble-shooting various issues, and managing daily workflow
- Provides administrative support for assigned national committees and task forces, including scheduling meetings, creating agendas and support materials, preparing minutes, drafting official correspondence, maintaining records and developing reports
- Maintains master calendar, files and records for the department and assigned committees
- Conducts research, prepares various departmental reports and supports special projects as needed
- Periodically may be called upon to assist other team members and departments
- Performs a variety of other duties as required
- Develops and manages project tracking systems utilizing SmartSheet and other tools
Educational Background:
High school diploma or general education degree (GED) required; Bachelor’s degree in business, nonprofit management, liberal arts or related field preferred
Skills/Experience:
- Achieves Results – Execution, energy, results driven and action oriented.
- Succeeds through Teamwork and Collaboration – Team focused, cooperative, gains trust , networks, shares credit for accomplishments, shows openness to others views and feedback.
- Communicates Effectively and Candidly – Candid, sincere, open, clear, concise, professional, keeps the right people and employees informed.
- Develops Self/Others – Seeks growth and improvement for self and employees, embraces development.
- Customer Focused – Seeks to exceed customer’s expectations and represent MAWA well while doing so.
- Works/Leads with Integrity and Professionalism – Lives MAWA’s values, is a positive influence, questions status quo, takes initiative and embraces change.
Knowledge and Abilities:
- Possesses excellent interpersonal skills and follow-through, with a strong ‘can-do’ attitude and customer service focus, demonstrating the ability to work with a variety of internal/external stakeholders in a professional manner.
- Excellent written communication skills with attention to detail.
- Strong organizational skills with ability to handle multiple projects and deadline pressures.
- Self-motivated, highly adaptable to change, and able to work in a fast-paced environment.
- Ability to handle highly confidential and sensitive information.
Qualifications:
- 3-5 years administrative or professional experience preferred
- Must have versatile skills utilizing a variety of computer programs/software, with advanced knowledge of Microsoft Word, Outlook, Excel, PowerPoint and Adobe Acrobat programs. Experience with SmartSheet or comparable project management software is a plus
- Working knowledge of nonprofit organizations is helpful
Job Function:
Organization Info
Listing Stats
Post Date:
Oct 5 2018
Active Until:
Nov 5 2018
Hiring Organization:
Make-A-Wish America
industry:
Nonprofit