Location: Arizona; candidate may work in any location in Arizona; currently the Alliance operates in a hybrid work environment with one to two days in office per week for employees in Metropolitan Phoenix and one to two times per month for fully remote employees.
Travel: Required periodically, depending on location of in-person events throughout the state
Hours: This is a full-time, salaried, exempt position.
Reports To: Chief Impact Officer
Supervises: No direct reports
Salary: $88,000-$95,000 per year; benefits include employer-paid health insurance, vision, dental, life, AD&D and short-term disability; 401k with employer match, generous paid time off, paid holidays (including floating holidays), and flexible work schedule.
Position Summary
The newly created position of Director of Development and Grantmaking Member Services joins the senior leadership team of the organization at a pivotal and exciting time on the heels of the recent merger of the Alliance + Arizona Grantmakers Forum. The director will lead the engagement, retention and growth of grantmaking and philanthropic members, facilitating meaningful opportunities for collaboration, dialogue and impact across multiple sectors. The director will also lead, manage and grow the development activities of the organization to ensure the Alliance has the necessary financial resources to fulfill its mission. The director will collaborate with the CEO, senior leadership and team members across departments to drive and achieve strategic and budgetary goals, realize intended results for membership growth and program participation and engagement, and inform, engage, and move to action a statewide philanthropic audience.
The Alliance is in a unique lifecycle stage, leveraging the longstanding history and resources of the previous entities while embracing the excitement, opportunities and characteristics of a start-up organization. This position provides the candidate with the opportunity to innovate and grow in a dynamic, fun and fast-paced work environment fueled by a commitment to our mission. The ideal candidate will be an initiative-taking, enthusiastic and community-minded individual who thrives as part of a collaborative team.
Duties & Responsibilities
Membership
- Develops and leads the grantmaker/philanthropy membership strategy to achieve new member growth and retain existing members
- Partners with the Member Services team to implement strategy and achieve agreed-upon goals
- Develops and manages annual grantmaker membership budget goals and continually reviews achievement and pivots plans to ensure goals are met
- Oversees and ensures positive onboarding experiences for new members
- Directs organization’s annual member renewal process for grantmakers
- Supports membership manager in answering grantmaker-related email, web-generated or phone inquiries and responds accordingly
- Builds and maintains relationships with grantmaker/philanthropy members
- Provides personalized advice, answers inquiries and needs
- Builds rapport
- Checks in routinely with members to ensure satisfaction
- Advocates to resolve member issues using consistent, clear communication
- Makes presentations to and attends meetings with local leaders, potential members and stakeholders to communicate the organization’s mission and cultivate relationships
- Creates and analyzes membership database reports for use by all staff to analyze membership resignations and retention
- Utilizes strategies to increase prospect conversion and member engagement rates
- Works in conjunction with the Marketing team to update grantmaker/philanthropy membership-related content for website and learning management system
- Understands the organization’s mission and products to best represent the organization in the community and during member meetings and in follow-up interactions
- Stewards collegial relationships with peers at other philanthropy-serving organizations (PSOs) to collaborate on best practices
Educational Programming & Learning
- Possesses (or develops) and maintains an overall understanding of the operations, challenges and opportunities facing the nonprofit and grantmaking sector
- Stays abreast of issues/trends facing grantmakers (and nonprofits), both locally and nationally
- Plans, manages and, as appropriate, facilitates grantmaker/philanthropy programming (educational roundtables, peer groups and other events and workshops), coordinating with the Programs team to deliver programs
- Utilizes strategies to increase attendance, program engagement and member satisfaction
- Coordinates with the Programs and Marketing teams for calendar coordination, logistical needs, online learning management system and curriculum
- Develops timely and relevant ideas for educational topics and tailors programming based on grantmaking/philanthropy needs
- In partnership with other team members, plans and manages aspects of the Transform Arizona special event
- Attends United Philanthropy Forum meetings and collaborates with other PSOs
Development
- Leads and develops the annual fundraising strategy for the organization in collaboration with the CEO and members of Senior Leadership team
- Responsible for developing and achieving agreed-upon fundraising goals for the organization and across multiple programs and events, collaborating with other departments to drive and achieve budgetary goals
- Builds the case for and effectively pitches opportunities to build support for the organization through a variety of fundraising opportunities and in a variety of settings
- Cultivates, manages and navigates relationships within philanthropic institutions and across all decision-making levels
- Researches, prepares, submits and manages grants to support a variety of programs and events, collaborating with internal and external partners as necessary
- Creates, manages and communicates opportunities for sponsorships and advertising while cultivating and stewarding relationships with corporations, foundations, consultants, and businesses
Skills and Qualifications
The position requires various prerequisite skills, abilities and qualifications needed to succeed, including:
- Knowledge and understanding of and existing relationships within, the Arizona philanthropic and grantmaking community
- Proven successful history and experience in a development, philanthropy-related or similar role
- Highly skilled at cultivating, maintaining and stewarding revenue-generating relationships, preferably in a nonprofit, foundation or membership-organization structure
- Experience in development and delivery of subject-matter-related programming
- Ability to effectively facilitate group discussions and roundtable conversations
- Ability to develop, evaluate, analyze and report on budgetary goals, forecasts and trends
- Excellent verbal and written communication skills
- Ability to lead and work within a team
- Excellent conflict resolution and people skills and ability to build lasting relationships
- Exceptional organization skills with the ability to coordinate numerous projects with minimal guidance
- Experience with MS Office Suite, database management software, and videoconference tools
- Commitment to the Alliance’s values and goals, and ability to professionally represent the organization as a steward of its overall mission
Physical Requirements
The person in this position will occasionally lift or move objects of moderate weight (i.e., boxes of printed materials, supplies or meeting tables) and assorted items needed for meeting set-up (i.e., conference telephone, catering, video camera). The person must be able to frequently operate a computer and remain in a stationary position. A valid Arizona driver’s license is required.
Salary: $88,000-$95,000 per year; benefits include employer-paid health insurance, vision, dental, life, AD&D and short-term disability; 401k with employer match, generous paid time off, paid holidays (including floating holidays), and flexible work schedule.
About AZ Impact for Good
AZ Impact for Good is a statewide resource and advocate for the state’s nonprofit and philanthropy community following the merger of the Alliance of Arizona Nonprofits and Arizona Grantmakers Forum in August 2022. With more than 1,100 members, AZ Impact for Good’s mission is to unite nonprofits and philanthropy to transform Arizona through education, advocacy and innovation. www.azimpactforgood.org