An integral member of ECS’ Leadership team, the primary function of the Director of Opportunity Development is to execute implementation of the agency’s new Path to Prosperity Model.
This position will champion the new model, which uses coaching, incentives, goal setting, and a tool called the Bridge to Self-Sufficiency® to walk participants in shelter, housing, and workforce development programs through the achievement of their goals. The Director of Opportunity Development is responsible for providing oversight and support to Opportunity Development Coaching staff as they assist participants in making progress toward economic self-sufficiency. He/she will also be instrumental in the development of an agency culture of coaching.
This position will monitor operations, workflow, and service delivery of the Opportunity Development Department, and will partner with programs on cross-collaborative initiatives. The Director of Opportunity Development reports to the Chief of Programs, and together, they will ensure a culture of strong coaching values and practices is institutionalized throughout ECS.
Primary Functions:
- Champion the ECS Path to Prosperity model (adapted from EMPath’s Mobility Mentoring Model®) throughout all of ECS by providing peer coaching, team support and Prosperity Model coaching as part of participant services.
- Plan, coordinate, and document implementation of the Prosperity model into all ECS programs.
- Monitor operations, workflow, and service delivery of the Opportunity Development department to ensure high quality service delivery and alignment with organization's mission and strategy, funding requirements, and program metrics.
- Develop and facilitate training modules for internal and external audiences.
- Supervise paid staff, volunteers, and interns.
- Master’s degree in Organizational Development or other like Master’s level degree.
- Minimum of two (2) years of project management experience.
- Minimum of two (2) years of supervisory experience.
- Experience with coaching and capacity for effective coaching.
- Experience with strategic planning.
- Proven ability to develop and facilitate workshops and trainings.
- Comprehensive understanding of performance outcome measurement and quality improvement.
- Excellent written and verbal communication skills.
- Strong interpersonal/human relations skills.
- Strong organization skills with the ability to manage multiple projects simultaneously.
- Ability to lead a team.
- Ability to function as a part of a multi-disciplinary team.
- Ability to manage budget.
- Knowledge of the effects of intergenerational poverty on individuals and families in Philadelphia.
- Advanced proficiency in Microsoft Word and Excel.
- Ability to represent ECS effectively in a variety of settings, and with diverse communities.
We offer a competitive starting salary; excellent benefits package; medical/dental; 401(k); short/long term disability; transportation subsidy; tuition reimbursement; student loan forgiveness; adoption assistance; first-time homeowner assistance; and generous vacation allotment.
Please send your resume and cover letter, including salary requirements and the job code: HR-DOD to [email protected] or by mailing Episcopal Community Services, Human Resources, 225 S. 3rd Street, Philadelphia, PA 19106. EOE