Back to top

Community Development Manager

This job is no longer available

Pasadena, CA, USA

Ensures goal achievement through the effective leadership, engagement, empowerment and mobilization of event volunteers.

Areas of Responsibility: 
  • Accountable for the achievement of income performance targets for a portfolio of community-based events which may include: Relay For Life, Making Strides Against Breast Cancer, Distinguished Events, and other community fundraising events.
  • Responsible for effectively and efficiently completing activities and meeting target deadlines in order to execute successful events.
  • Implements best practices for event revenue growth; drives and encourages creativity and innovation at the event level.
  • Monitors financial expenditures and progress against budgetary plan and takes appropriate measures to meet top line and bottom line goals ensuring a high ROI in meeting revenue targets.
  • Engages, recruits, trains and manages relationships with community volunteers to ensure successful events execution.
  • Manage temporary and/or part-time event staff team to ensure successful events execution (i.e.- for urban model MSABC events).
  • Engages the community to drive increased event participation; including event committee, teams, team members, sponsors, survivor/caregiver engagement, and youth engagement.
  • Actively collaborates with Community Development Distinguished Partners, Cancer Control, and ACS CAN staff to maximize event success; leverages opportunities to engage constituents from corporate, distinguished partners and health systems activities in events through event sponsorship and participation
  • Works in partnership with Cancer Control staff for achievement of identified event-related mission goals, including enterprise-wide initiatives. Integrates mission/cancer control activities messaging and within events.
  • Partners with enterprise support and region support services functions and ensures appropriate support is provided for successful execution of events.
  • Utilizes available tools and processes to maximize event results, including online fundraising.
  • Utilizes and responds to customer experience survey, comparative event and success factors data.
  • Facilitates volunteer retention and ensures meaningful volunteer recognition.
  • Utilizes defined processes to ensure timely and accurate event data entry.
  • Ensures compliance with ACS policies, including employment, risk management, event and cash handling, and financial controls.
  • Support ACS CAN grassroots efforts including, ACS CAN membership.
  • Maintains productive and collaborative relationships with the Society’s global headquarters departments and other regions; participates on regional and enterprise projects and committees as appropriate.  
  • Models and fosters behavior that establishes a culture that values the staff/volunteer partnership, and is consistent with the values, goals, and objectives of the Society to create an atmosphere of trust, cooperation, accountability, empowerment, and dedication to the mission.
Educational Background: 
Bachelor’s degree in related field and/or equivalent combination of education and experience.
  • One year related experience preferred, working within a multi-million dollar organization a plus.

Demonstrates Community Development Competencies:

  • Action oriented - Takes on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
  • Attracts top talent - Attracts and selects the best talent to meet current and future business needs.
  • Being resilient - Rebounds from setbacks and adversity when facing difficult situations.
  • Builds networks - Effectively builds formal and informal relationship networks inside and outside the organization.
  • Customer focus - Builds strong customer relationships and delivering customer-centric solutions.
  • Drives engagement - Creates a climate where people are motivated to do their best to help the organization achieve its objectives.
  • Balances stakeholders - Anticipates and balances the needs of multiple stakeholders.
  • Ensures accountability - Holds self and others accountable to meet commitments.

Other skills:

  • Excellent written and verbal communication, presentation, and interpersonal skills.
  • Able to work successfully in a diverse team environment.
  • Ability to recruit, train and motivate community-based volunteers.
  • Demonstrated ability in handling multiple priorities, project management and meeting deadlines; strong planning and organizational skills.
  • Proven relationship building, persuasion and influence skills.
  • Strong customer service orientation, with extensive experience in effectively addressing and resolving issues with constituents.
  • Ability to proactively monitor and adjust activities to respond to changing circumstances and priorities to meet goals, proactively address issues as they arise and mitigate risks associated to events.
  • Outcome driven; strong project management ability.
  • Able to work through others to accomplish goals.
  • Strong market, community and constituent perspective.
  • Remains composed under stress, handles responses to criticism tactfully and delivers on organizational commitments.
  • Broad knowledge of the overall structure, programs, and services of the American Cancer Society including policies and procedures.
  • Proficient in computer-based information systems.
  • Must have access to car or be able to transport materials to and from meetings and special events/programs. Must be able to staff evening and weekend committee meetings, events and programs. Must be able to lift 30 lbs and perform set up / take down of event equipment.

We are committed to providing staff with fulfilling opportunities to learn, grow and make an impact in their local communities. We offer staff a generous paid time off policy; medical, dental and retirement benefits, and professional development programs to enhance staff skills.

Organization Info

American Cancer Society

Atlanta, GA, United States
Annual Budget : 
More than $500M
About Us

Together with our millions of supporters, the American Cancer Society (ACS) saves lives and creates a world with less cancer and more birthdays by helping people stay well, helping people get well, by finding cures, and by fighting back.

The American Cancer Society is a nationwide, community-based voluntary health organization dedicated to eliminating cancer as a major health problem.

You can connect with us through LinkedIn groups: American Cancer Society Supporter, American Cancer Society Relay For Life, or American Cancer Society Making Strides Against Breast Cancer.

Listing Stats

Post Date: 
Nov 17 2019
Active Until: 
Dec 17 2019
Hiring Organization: 
American Cancer Society