The Operations Director provides leadership to Habitat for Humanity of Summit and Wasatch Counties and, in partnership with the Executive Director, is accountable for its strategic operational direction as it relates to construction and homeowners, and the overall fiscal success of the Affiliate. The Director of Operations leads the organization in achieving its mission by overseeing its construction, housing services, and volunteer services departments and the Habitat ReStore under the directives of the Executive Director and within all established policies and guidelines.
Areas of Responsibility:
- Ability to provide strong leadership and guidance to staff in all operational departments including finding efficiencies, encouraging collaboration and increasing communication among all in the organization. Develop and maintain operations plan that follows the overall guidance provided in the organization’s strategic plan. This role is responsible for risk management, expense and budget oversight, staff management, and department supervision. This position works closely with the Finance Director to ensure compliance with established accounting practices and the development and tracking of budgets.
- The Operations Director provides direct reports and staff with formal training, programs and development opportunities to increase capacity, skills and best practices. Maintain and produce processes including updating manuals and operations guides. This position also assists with fundraising activities as needed and provides support in the implementation of strategic goals and objectives.
- This role is responsible for the following departments and associated responsibilities.
- Construction Operations. Work with the construction team to deliver quality housing products in a timely manner while maximizing the engagement of volunteers in the construction process. Ensure construction schedules and costs are managed within established budgets and deadlines.
- Volunteer Management. Oversee the Volunteer Services Coordinator to creatively engage community volunteers throughout the organization. Work with the department to create training programs to upgrade skill levels of volunteers and retention strategies that encourage volunteers to return more frequently. Work to maximize the deployment of volunteers across programs for greatest efficiency and flexibility.
- Housing Services. Oversee the Housing Services Coordinator to ensure education and services are developed and executed with increased effectiveness and efficiency. Assist and guide changes with homeowner application review process to ensure the program is a resource to the community.
- ReStore. Provide leadership to ReStore Manager to achieve annual sales and profitability targets by encouraging efficiency of operations and new program development to support sales at aggressive targets in conjunction with the organization’s strategic plan. Develop annual business plans to support the organization’s strategic goals.
Educational Background:
Bachelor’s degree or equivalent experience. Non-Profit Management experience preferred.
Skills/Experience:
- Strong communication (oral/written) and listening skills.
- Strategic vision with ability to manage tactically.
- Self-starter with ability to work both independently and with staff and volunteers.
- Strong knowledge of technology with the ability to leverage it to improve operations and communication.
- Desire to understand and integrate the Habitat for Humanity core mission principles in work performed.
- Strong leadership skills with ability to develop staff and volunteers through personal example as well as implementation of formal training programs and other processes.
- Minimum 10 years of senior management experience. Experience with Habitat for Humanity a plus.
Job Function:
Organization Info
Listing Stats
Post Date:
Aug 30 2019
Active Until:
Sep 30 2019
Hiring Organization:
Habitat for Humanity International
industry:
Nonprofit