The Response Director (RD) has primary responsibility for directing the response from strategy to implementation, inclusive of performance and oversight of all aspects of the response. She/he should develop and maintain an efficient, cohesive team, whilst ensuring effective coordination and relationships with the other agencies, officials, beneficiaries, donors and all areas of the Partnership.
Areas of Responsibility:
- Develop and monitor implementation of response strategy that addresses WV strategic goals to meet humanitarian needs.
- Lead response strategy development with National Director (ND), Regional Leader (RL), Partnership Executive Team (PET) and other senior stakeholders.
- Ensure primary and secondary information on needs inform strategy formulation.
- Ensure context analysis informs strategy development.
- Consult with ND and RL to ensure NO strategy and plans (including Child. Wellbeing targets) are taken into account in response strategy formulation.
- Ensure strategy aligns with anticipated capacity.
- Monitor appropriateness of strategy and implementation of strategy and transition plans.
- Ensure Response is staffed to meet response needs.
- Lead team/individual development and provide direction and support as needed to enable effective performance.
- Contribute to NO capacity building in the area of emergency response in coordination with NO leadership and People & Culture (P&C).
- Determine response org structure with ND and P&C
- Conduct high-level workforce planning with P&C and mobilise surge functions as required.
- Oversee the recruitment of the RD’s direct reports.
- Ensure defined accountabilities under the EMS are clear for each function including TOR objectives and quality criteria.
- Ensure P&C works with EMS functions to identify workforce requirements.
- Ensure P&C plans for capacity building with EMS functions.
- Ensure P&C develops performance planning and review processes that include quality criteria.
- Ensure P&C establishes a staff care function and mechanisms that support staff well-being.
- Consult ND to plan Response team transition / integration.
- Ensure adequate internal communications mechanisms are in place to ensure policies, information and decisions are shared with staff as appropriate.
- Establish and maintain effective working relationships with humanitarian actors, government representatives, World Vision stakeholders, the media and general public.
- Represent the response in Partnership Executive Team and Partnership Coordination Team (PCT) (where activated).
- Identify and highlight areas of conflict to Response Senior Management Team (SMT), ND, RL and Partnership Executive Committee (where activated).
- Create and maintain collaborative relations and where appropriate partnerships with government, other NGOs, UN agencies, civil society, churches, bi-lateral missions and donors.
- Participate in consortium meetings and Response related national coordination meetings.
- Ensure WV is represented at relevant technical and coordination mechanisms in-country.
- Serve as an organizational spokesperson for media interviews, advocacy initiatives and other public events.
- Develop and plan Response to achieve Response strategy goal and objective.
- Provide oversight to funding allocation (i.e. Private Non-sponsorship or PNS, grants, etc.) to ensure alignment with strategy and humanitarian needs.
- Ensure Response programme development meets WV and international standards.
- Ensure that adequate funding to address humanitarian needs is acquired.
- Ensure Advocacy staff are empowered to integrate advocacy across sectors and to develop child-focused advocacy positions which are aligned with strategy and organisational priorities, in strong alignment with NO and Response Operations teams.
- Facilitate the signing of MOUs and contracts, with donors, Support Offices (SOs) and other relevant stakeholders
- Ensure appropriate waivers are in place to facilitate timely response implementation.
- Implement Response programme in accordance with commitments to meet international and WV standards.
- Ensure that accessible beneficiary feedback mechanisms are established and functioning.
- Ensure staff establish community accountability methods across all of the response program.
- Monitor and identify risks to programme quality and coordinate resources to address them.
- Ensure that all programmes are implemented, monitored and evaluated according to set plans and that agreements with donors, SOs and other stakeholders are adhered to.
- Ensure management meetings address quality risks & relevant monitoring data & community feedback.
- Initiate resourcing mechanisms and ensure financial and material (in-kind) resources are managed according to WV standards, donor and SO agreements.
- Initiate response funding mechanisms with support of ND, RL & Regional HEA Director (RHEAD).
- Ensure that funding is managed and accounted for in compliance with donors and Support Offices agreements and WV standards.
- Ensure that programme and projects audits are planned and conducted as per WV audit regulations and donor government requirements.
- Ensure that audit reports are responded to and recommendations implemented.
- Ensure that response meets WV minimum quality standards and supports program improvement, reflection, learning and innovation.
- Ensure previous response learnings from Global learning facilitator are reviewed in program design.
- Encourage the incorporation of best practice and innovation in program design.
- Ensure all functions have quality planning sessions to meet quality objectives of their TOR.
- Ensure achievement level of all function quality objectives is monitored monthly and reported.
- Ensure risks that prevent the achievement of quality objectives are reported and rapidly addressed.
- Ensure mechanisms are established to identify, document, & share lessons learned with Partnership.
- Oversee Security function, planning and implementation to ensure response staff and organisational safety and security.
- Ensure staffing of Security function
- Provide oversight to implementation of security protocols as per CSR.
- Facilitate inter-agency coordination for information sharing and intelligence sharing.
- Ensure response internal and external reporting requirements are met.
- Liaise with Programmes and Info Management to ensure internal and external reporting requirements are planned for and reports are prepared.
- Review and submit partnership programme reports.
- Prepare and submit monthly management reports.
- Ensure internal response coordination & information sharing mechanisms are functioning.
- Ensure that response staff have appropriate housing, offices and information/communication systems.
- Ensure that staff have access to appropriate office space/equipment, information/communication systems/equipment and other facilities which enable them to carry out their responsibilities.
- Ensure that all response vehicles and other equipment are well managed and maintained.
- Where necessary, ensure that relevant staff have access to appropriate housing.
Educational Background:
University degree in Humanitarian Studies or relevant field. Master’s degree preferred.
Skills/Experience:
- A minimum of 5-7 years in leadership role in the humanitarian assistance and development sector, with a significant portion of this in INGOs.
- 5 years’ experience in humanitarian assistance work.
- Demonstrated understanding of key humanitarian principles, standards and best practices.
- Intensive experience in leading a multi-cultural team of professionals.
- Experience working in a cross-cultural environment.
- English and Spanish languages at advanced proficiency are required.
- Experience working in war zones/fragile contexts.
- Experience in engaging with governmental institutions and multilateral agencies.
- Experience in managing humanitarian operations that facilitate innovation and calculated risk taking.
- Experience in serving as an organizational spokesperson to media and other external audiences.
- Effective in written and verbal communication in English and Spanish.
Preferred:
- Experience in program management and implementation of multi-sectoral emergency response projects.
- Understanding of the international humanitarian system, particularly the systems, structures and key actors.
- Understanding of the key accountabilities that must be maintained in a response (beneficiaries, donors, peers).
- Ability to lead strategic planning processes.
- Strong communication skills (oral and written) with ability to express ideas and concepts clearly and persuasively with senior internal and external stakeholders.
- Strong team leadership skills.
- Emotional intelligence (self-awareness, managing emotions and those of others, remaining calm/composed, dealing with ambiguity and change).
- Ability to express ideas and concepts clearly and persuasively with senior internal and external stakeholders as well as staff.
- Ability to work in coordination with other humanitarian organizations.
- Ability to analyze and make decisions in challenging situations in the absence of specific guidance and/or full information.
- Ability to communicate and model to staff positive behaviors which help them remain resilient and effective in dynamic and high pressure environments.
Work Environment:
- The position requires ability and willingness to travel domestically and internationally up to 50% of the time.
- Work hours are often in excess of 12 hours per day during difficult periods of the response.
- Responses are often mounted in insecure or natural disaster-prone contexts, which may disrupt normal work patterns and generate staff safety issues.
- Work and housing environments may at times be well below normal standards in terms of facilities, equipment, food availability and hygiene.
Job Function:
Organization Info
Listing Stats
Post Date:
Jun 22 2019
Active Until:
Jul 22 2019
Hiring Organization:
World Vision
industry:
Nonprofit