Habitat for Humanity of Ventura County (CA) (HFHVC) builds and repairs homes for low income residents of Ventura County. To support our mission HFHVC operates two ReStores, discount home improvement stores, which provide funds to support the mission of building and renovating homes in partnership with those in need. We are currently searching for a qualified and energetic manager for our Simi Valley store.
Habitat for Humanity of Ventura County is seeking an energetic, experienced and professional ReStore Manager that will be responsible for full retail store operations. Our Simi Valley store requires a dedicated manager to provide leadership and a positive communication style to support our employees, donors and customers. Reporting directly to the Operations Director, the ReStore manager leads all activities related to store operations, customer service, staffing, donations and community engagement.
- Provide superior customer service; be a positive representative for Habitat for Humanity and the ReStore in the community. Must like people.
- Hire, train, and motivate staff and volunteers to achieve ReStore goals. Schedule all work hours and ensure proper coverage for all store activities.
- Provide customer service, safety and other training to all ReStore employees and volunteers.
- Develop relationships with area businesses, contractors and individuals to promote quality donations to the ReStore.
- Develop budgets and track progress against objectives. Meet or exceed financial objectives for the ReStore.
- Develop effective marketing campaigns and volunteer events to promote the ReStore. Work closely with HFHVC’s Marketing Director and Volunteer Program Coordinator.
- Utilize online tools and social media to expand community awareness and increase donations and sales.
- Maintain an organized, clean and welcoming ReStore environment.
- Minimum 5 years of retail work experience with at least two years of leadership/management experience.
- Ability to recruit, instruct and motivate volunteers to support ReStore operations.
- Ability to prioritize and multi-task.
- Strong communication skills – written and verbal.
- Strong customer service skills. Comfortable making calls for donations and dealing with a variety of customer issues.
- Computer skills: MS Word, Excel and Outlook.
- Must enjoy working in a fast-paced, team-oriented setting. Positive communication and engagement.
- Ability to work weekends in the ReStore and/or when needed for special events.
- Salary is commensurate with experience.
- Full-time benefits including health insurance and vacation days.