The Alzheimer’s Association NYC Chapter is seeking a full time Health Systems Director to work closely with health systems. The Health Systems Director will lead organizational efforts in engaging the clinical community including responsibility for engaging and educating hospitals and clinicians about effective clinical practices and generating referrals to the Alzheimer’s Association. Duties may include assessing hospital systems and processes, conducting root cause analyses and providing resources for resolutions and other QI methodologies. This position requires a strong background in clinical quality improvement. In addition this position requires a self starter and someone who can develop new relationships and initiatives based on the level and interest of health systems.
- Achieves the Alzheimer's Association's objectives to improve ADRD diagnosis, disclosure, and care, through a consultative and collaborative approach to Health Systems that increases the uptake of effective clinical practices.
- Develops and cultivates a portfolio of Health Systems partnerships, with an emphasis on systems with the greatest potential to impact the Association's Health Systems goals.
- Cultivates productive relationships with key decision makers and champions in health systems.
- Assesses a health system’s readiness, capacity, needs, and interests and uses this assessment to guide products and solutions to offer.
- Provides training and technical support to health systems and key members of their staff, including clinicians, on the implementation of clinical practice guidelines for timely and accurate ADRD detection, diagnosis, disclosure, and care.
- Ensures accurate assessment of a health system’s baseline status and tracking of progress on ADRD-related quality measures.
- Works with other Alzheimer’s Association staff and with health systems on evaluation of systems-based programs and products for ADRD clinical practice improvement.
- Builds a robust stream of referrals from clinical settings to services and programming at the Association.
- Utilize professional experience and expertise to guide the work of the Association in developing clinician education, and outreach strategies targeted to clinician and researcher communities in consultation with home office, regional and chapter staff.
- Identify and develop suggestions for health system engagement with the Association which may include developing improvement plans linked to dementia care and assisting providers in developing, implementing, monitoring, and tracking of effective clinical practices.
- Work directly with health systems and academic researchers and maintain project-specific timelines and communicate the projected timeline to all other necessary partners.
The individual will possess the following skills:
- Understands relevant aspects of health systems operations, such as clinical quality improvement, person-centered care, access to care, and payment and policy issues
- Demonstrated cultivation of productive working relationships with decision-makers in health care organizations
- Motivating and facilitating groups and individuals
- Training and group presentation
- Written and oral communication
- Program planning, implementation, and evaluation
- Strong knowledge and abilities related to health care data and analysis
- Appropriate and effective use of data to guide decisions
- Outcome driven
MINIMUM REQUIREMENTS:
- Sound quality improvement knowledge and familiarity with New York City health care delivery system.
- Demonstrates 5 or more years of experience working for or with health systems, or other health care industry experience.
- Experience in training, quality improvement facilitation, or other health care technical assistance preferred.
- Demonstrated experience in clinical quality improvement
- Demonstrates 5 or more years of experience cultivating productive working relationships with decision-makers in client or partner organizations.
- Comfortable working in a fast-paced, dynamic environment while maintaining focus on key goals.
- Excellent organizational skills.
- Excellent oral and written communication skills (i.e., public presentation skills).
- Exceptional interpersonal communication, team-building and collaboration building skills.
- Ability to manage multiple projects and activities on a routine basis
- Excellent computer skills and willingness to learn additional software applications.
- Ability to work early evening and weekend hours as needed
- Valid driver's license, access to reliable vehicle, and proof of current automobile insurance