Senior Program Officer

• Provides support to program management such as troubleshooting, updates work plans, coordinates travel arrangements and monitors program activities.
• Tracks performance against Financial Cost Objective (FCO) ID, project timelines, budget, objectives, and deliverables.
• Facilitates communication by answering partner inquires and monitoring project websites.
• Designs, implements, and coordinates specific program activities and may conduct research to achieve program goals.
• Works with Project Manager and assists with developing budgets, proposals, managing grants, project materials, and information.
• Collects, complies and analyzes information relevant to the program.
• May provide administrative support to programs as needed by writing, reviewing, and translating reports on a quarterly basis.
• Provides technical assistance and support to program.
• Reviews and contributes to work plans for one or many programs.
• Documents and shares project accomplishments, challenges, and lessons learned among internal and external partners.
• Serves as the liaison for internal units, such as finance, contracts, centers, etc.
• Supports program/project teams administratively and technically to provide high quality deliverables to clients.
• Develops reports, briefing papers, press releases, and presentations as necessary for one or multiple projects/programs.
• Ensures timely implementation, and monitors project activities against work plans.
• Identifies resource development opportunities and supports development of proposals.
• Assists with budgeting and writing proposals.
• Serves as the liaison with government officials, local communities, and other organizations.
• Provides technical input to projects, including monitoring and evaluation.
• Supervises and mentors staff and provides training on systems, policies, and regulations.

There are 31 FHI360 development competencies. The focus for this particular job will be:

• Project Management (Planning and Time Management) - Accurately scopes out length and difficulty of tasks (sets objectives/goals/measures). Breaks down work into steps, schedules, task/people assignments. Marshals people, time, and resource efficiently. Arranges information in a useful manner, and orchestrates multiple activities at once.
• Creating and Managing Systems and Processes – Recognizes the need for standardization and balances client and organization need in systems design. Anticipates the effects of process change on people while optimizing task efficiency and simplicity.
• Problem Solving – Analyzes problems, seeks input from others and considers a variety of solutions. Chooses most efficient and effective solutions with attention to the impact that solution has on other projects and tasks.
• Employees are expected to possess, or have high-potential for development of these three fundamental competencies.

Problem Solving & Impact:

• Works on problems of diverse scope that require review of various factors.
• Exercises good judgment with selecting methods and techniques to determine appropriate action.
• Builds productive working relationships internally and externally.
• Decisions may cause delays and affect a work unit or area within a department.

Supervision Given/Received:

• Receives little instructions on routine work. Receives methods and procedures on new projects or assignments.
• May provide guidance to other lower level personnel.
• Typically reports to a Manager/ Associate Director/ Director.