As part of the Care and Support team, this half-time position will provide outreach to individuals and families dealing with a dementia as well as assist with Chapter initiatives in Southeast Kansas. Responsibilities include providing direct support through care consultations, disease education, care planning and resources to individuals with Alzheimer’s disease and related disorders, their caregivers and community members; assistance with deploying a community engagement and education strategy; volunteer recruitment; and promotion of Walk to End Alzheimer’s. Services are provided in keeping with the mission, strategic plan goals, national standards and guidelines of the Alzheimer’s Association. This position requires significant teamwork and collaborative efforts with staff, volunteers, the Contact Center and community partners.
- Provide consultation with clients in a professional and compassionate manner via phone, email, and in-person
- Follow established Association Contact Center/Care Consultation policies, procedures and clinical protocols
- Provide accurate and timely documentation and follow- up of consultation interactions and interventions using Association database
- Provide community education programs, program outreach, and support for Association programs and services
- Establish relationships with physicians, medical system providers, care facilities and other community stakeholders to build awareness of Association services
- Assist with promotion of Association fundraising events
- Effective written and verbal communication skills
- Ability to communicate and work effectively in a team-based environment with clients, families, staff, volunteers, and community members in person and on the telephone
- Knowledge of community social work, diversity and inclusiveness, social and governmental systems, healthcare systems, and Alzheimer’s and related dementias
- Demonstrated experience in social work through advocacy, systems navigation, family systems, therapeutic approaches, grief counseling, intervention design, and communication strategies
- Strong analytical thinking, problem solving skills and attention to detail. Proven ability to successfully handle multiple projects and meet critical deadlines. Excellent organizational skills.
- High level of integrity, compassion, initiative, and confidentiality
- Proficiency with Microsoft Office applications, specifically Word, Excel and PowerPoint