Back to top

Youth Program Manager

This job is no longer available

Milwaukee, WI, USAMilwaukeeWIUSA


The Youth Program Manager manages the 414ALL condom distribution, Healthy Youth (teen sexuality), and Thinking Under the Influence (alcohol harm reduction) programs for youth in Milwaukee. The Youth Program manager also oversees our statewide youth development work in collaboration with other LGBTQ youth serving organizations in the state. This manager will serve on the leadership team of Diverse & Resilient as we build an organization based on anti-oppression values and policies and address bias and discrimination both within our community and our organization.

In achieving the organization’s mission of addressing the healthy development of LGBTQ people in Wisconsin, the Youth Program Manager builds and maintains collaborative relationships with public, private, and non-profit agencies in Wisconsin—primarily in Milwaukee. This position has the responsibility of managing the day-to-day activities of evidence-based interventions, and maintaining program fidelity, as well as long range planning of the program.


  • Reports to President & CEO.
Areas of Responsibility: 


  • Youth serving staff, coordinators, interns and volunteers, including a Public Ally.
  • Receive advice and assistance from members of a Community Advisory Board (CAB).


$25,000 to $170,000. $382,000 total.


  • Has primary responsibility for the management of youth programs in Milwaukee and statewide, including management of United Way and state contracts.  A significant focus currently exists to reduce pregnancy, STI and HIV rates among teens in Milwaukee.
  • Monitors, tracks and analyzes data and budget information associated with prevention services.  Utilizes data to complete reports required by funding sources and agency evaluation efforts.
  • Directs/supports employees, assists in problem solving, and evaluates employee performance.
  • Initiates and maintains positive communications with key public health and LGBTQ community partners.
  • Creates community organizing efforts that address existing and emerging needs of the population.  Special focus on recruitment of young people to participate in the Community Health Promoter (CHP) program.
  • Is the public face of D&R in the LGBTQ youth services community.
  • Oversees and/or maintains organizational files, binders, records, logs, etc. Responsible for maintaining confidential files. Identifies need for additional recordkeeping.
  • Frequently uses confidential information and communicates diplomatically to maintain confidentiality.
  • Cooperative, friendly, and helpful attitude with clients, co-workers and outside partners.
  • Ability to work closely with other employees to ensure positive, constructive environment within the program, and throughout the agency.
  • Performs other duties as assigned or as necessity dictates.
  • Reinforces agency’s commitment to cultural competence and racial equity through program development, recruiting and policy with the leadership team at D&R.


  • Bachelor’s degree preferred.
  • Minimum three years of experience in progressively responsible program management, including management of staff and budgets. At least one year must be in working with young African American LGBTQ teens preferred; three years of work in human sexuality/public health may substitute for this.
  • Leadership skills to organize and lead meetings, initiate collaborative relationships with outside groups, and to manage the day-to-day challenges that arise in multi-agency collaborative projects.
  • Experience with report and grant writing a plus.
  • Excellent interpersonal, communication, and customer service skills.  Enjoys public outreach and public speaking.
  • Excellent detail-oriented organizational, analytical, and problem solving skills; ability to make well analyzed appropriate decisions.
  • Excellent written and verbal communication skills.
  • Ability to work with a high degree of autonomy throughout the workday, including occasional evening/weekend hours as needed for project implementation.
  • Ability to pass background check by Wisconsin Department of Justice
  • Valid Wisconsin Driver’s License and access to an operating vehicle with auto insurance
  • overage.
  • Sharing a commitment to Diverse & Resilient’s mission to achieve health equity and improve the safety and well-being of LGBTQ people and communities in Wisconsin.
  • Cooperative, friendly, and helpful attitude with all others. Ability to work closely with others to ensure a positive, constructive environment throughout the agency.
  • Experience working with LGBTQ People of Color. As Diverse & Resilient primarily serves LGBTQ People of Color, our leadership should reflect the community we serve, both in identity and values. This position requires in-depth knowledge and experience addressing racism and other forms of oppression.


  • Proficient with Word, ability to use Excel.
  • Ability to learn software applications unique to the organization (i.e., graphics software, data reporting software, spreadsheets, etc.).


  • Ability to sit, walk, stand, bend, and lift frequently throughout the workday.
  • Occasionally lifts items weighing up to 20 lbs.
  • Must have functional speech, vision, and hearing.
  • Operates all equipment necessary to perform the job.
  • Exposed to a normal office environment.

Diverse and Resilient offers a starting salary range of $50,000 to $56,000 for this position and a competitive benefits package, including more than four weeks paid time off in the first year (15 days, and 9 paid holidays), medical and dental coverage for staff members, life insurance, short- and long-term disability insurance, and generous work schedule flexibility.

How to Apply: 

To apply, send resume and a brief letter of interest to Mark Neufang, Diverse and Resilient, 2439 N Holton St, Milwaukee, WI 53212 ([email protected]). We will accept resumes until April 22, 2019 or until the position is filled. No phone calls please.

Additional Information: 

Equal Opportunity Employer

Diverse & Resilient is an equal opportunity employer. It is our strong belief that equal opportunity for all employees is central to the continuing success of our organization. We will not discriminate against an applicant for employment because of race, religion, sex, national origin, ethnicity, age, physical disabilities, political affiliation, sexual orientation, color, gender identity characteristics or expression, marital status, veteran status, or medical condition (e.g., AIDS, cancer). We strongly encourage LGBTQ, women, People of Color and People with Disability to apply.

Organization Info

Diverse & Resilient

Milwaukee, WI, USA
Annual Budget : 
11-50 employees
About Us

Our Mission:
To achieve health equity and improve the safety and well-being of LGBTQ people and communities in Wisconsin.

Our Vision:
At Diverse & Resilient, we see a future in which lesbian, gay, bisexual, transgender, and queer people in Wisconsin thrive, living healthy, satisfying lives in safe, supportive communities.

Our Name:
Our name serves as reminder that LGBTQ people are everywhere, engage in interesting and meaningful lives, and contribute to the welfare of each other and the broader community.



Diverse & Resilient LGBTQ anti-violence programs serve survivors of all violence: intimate partner, sexual, and hate- or community-based violence.

We work directly with survivors of violence by listening, helping safety plan, and referring to inclusive shelters and programs within their communities in Wisconsin. This is facilitated through our statewide LGBTQ Anti-Violence Resource Line: (414) 856-LGBT (5428).

Our Room to Be Safe and Safe Dates programs are violence-prevention programs designed for schools and community visibility.


Leadership is necessary.

A core function of leadership is that a leader is thinking about the group as a whole, and not only about one’s membership in the group.

In LGBTQ communities and elsewhere there is sometimes significant resistance to leadership and to leading. Some associate leadership with authority, arrogance, or oppression. These associations can sometimes arise from past negative experiences with leadership and result in the attitude that we will “agree to disagree” or “just do your own thing.” But even when people cite examples where a group seemed to function just fine without leadership, one can usually find that behind the scenes there are people who quietly, persistently, steered the group toward success.

In LGBTQ communities, the resistance to lead can also stem from a fear of being attacked or marginalized by heterosexual people or by other LGBTQ people. Widespread homophobia and internalized homophobia have both ended up targeting LGBTQ people who put forth their ideas and seek to garner support from others in enacting them. In the Midwest, the urge to lead is sometimes also thwarted by regional biases that suggest real leadership is found on the East Coast and West Coast of the US; some of us have been made to feel small by this huge social limit.

But there’s a real advantage in having the leadership responsibility clearly designated. Leadership is necessary, and the leadership function must be filled. The more people who consider leading, the better.

To think about LGBTQ communities effectively, we have to be able consider the group as a big thing and the members of the group need to be viewed simultaneously as individuals. Leaders must be able to hold both of these perspectives while considering where we’ve come from, what is happening now, and what is likely to happen in the future with or without planned action.

While some argue that great leaders are just born that way, it is also widely agreed that solid leadership is also developed, supported, and cultivated.

At Diverse & Resilient, we have worked hard to develop leaders to find their power and exercise it on behalf of LGBTQ communities. From our program advisory committees and health promoters to our staff and Board of Directors, we work to make big things happen in Wisconsin’s LGBTQ communities.


Our sexuality is part of our being human. Intimacy, passion, and commitment are all part of our sexual lives from infancy through old age. Healthy relationships, reproduction, and disease prevention are all connected to our sexuality as well.

For LGBTQ people, it’s important to be aware of how anti-gay and anti-transgender discrimination can complicate achieving and maintaining our sexual health. Embarrassment that stems from stigma can challenge our bringing up concerns or asking questions to physicians or other health care providers. Further, few LGBTQ people are raised in environments that have adequate information or healthy attitudes about same-sex relationships or about the wide variation of possible gender expression.

There are many areas of interest for LGBTQ in sexual health: reproductive justice, sexuality education, healthy relationships, sexually transmitted disease prevention, HIV prevention, sex and aging, use of erotic materials, sexual obsessions and compulsions, and more.

Men, women, and transgender people all have concerns about sexuality.

  • How best to get pregnant or how best to avoid it
  • Low sex drive or sex overdrive
  • How to find a sexually-fulfilling relationship
  • Worries about sexual functioning
  • Understanding common changes in sexual health during aging
  • How normal are my sexual organs
  • How to maintain a healthy and enjoyable sex life at any age
  • Maintaining exclusive sexual relationships
  • Talking to our children about sex and our sexual orientation
  • Addressing sexually transmitted infections

While it is normal to have concerns about sexuality and sexual functioning, these issues are further complicated by bias and discrimination in society and in our health care and educational institutions. But we know that LGBTQ people in Wisconsin want to have healthy sex lives that they can discuss with health professionals who are trained and competent.


Substance use and abuse in LGBTQ communities of Wisconsin is a complex issue and often prompts an array of feelings.

Surveys indicate that youth and adults in Wisconsin, in general, have very high rates of alcohol use and abuse in contrast to the rest of the United States. While the rates of alcohol use in Wisconsin are high, the rates of alcohol use among LGBTQ people do not differ greatly. Among LGBTQ youth in Wisconsin, there is an earlier onset of alcohol use and a greater likelihood of binge drinking, as well as significantly higher rates of use of tobacco, cocaine, inhalants, ecstasy, and heroin.

Historically in the United States, bars and clubs have played and continue to play a vital part in the development of LGBTQ communities. Especially in smaller and less-developed communities, the importance of bars to the LGBTQ community cannot be overstated. This reality greatly complicates the mechanisms to address substance use.

For some LGBTQ people, addressing substance use is challenged by a limited number of culturally-competent Alcohol and Other Drug Abuse (AODA) providers and / or a lack of insurance coverage for such services. For others, substance use is viewed as a rite of passage, a factor associated with community membership, or a method of coping with the stressors associated with homophobia.

When it comes to addressing substance use and abuse among adults in Wisconsin, prevention includes providing safe zones or healthy venues where alcohol and other drug use is not encouraged, as well as informing community members about tobacco and other drug use, corporate targeting of LGBTQ people, and the lack of healthy venues. For addressing substance use and abuse among LGBTQ youth, prevention includes the use of evidence-based approaches that provide clear information on refusal skills, peer supports, and fun alternatives.

Whether addressing adult or youth substance use or abuse, all of the listed strategies play a part in eliminating the dangerous health disparities in substance use that limit the length and quality of our lives. Diverse & Resilient is also a member of the Milwaukee County Substance Abuse Prevention Coalition, State Council on Alcohol and other Drug Abuse, and the City of Milwaukee Tobacco-Free Alliance.



Connect With Us

Listing Stats

Post Date: 
Apr 15 2019
Active Until: 
May 15 2019
Hiring Organization: 
Diverse & Resilient