Director of Operations

Strategic Leadership

• Leads the implementation of the strategic plans and long-term goals, oversees the annual planning and budgeting process of the operations and programs groups and ensures its alignment with HFHP goals.
• Identifies key risks that could prevent the achievement of the strategic plan and proposes relevant mitigation measures.
• Defines a program evaluation framework and sets up the programmatic assessment of various initiatives being implemented to identify best practices and areas of improvement.
• Develops reports for the Managing Director and National Board of Trustees to indicate the performance of operations and programs initiatives, and to secure approval for new projects.
• Participates in a cross-functional / cross-departmental team for program and project development.

Operations Management

• Develops a detailed annual operating plan for the operations group of HFHP that will allow the organization to achieve its strategic plan.
• Organizes his/her group(s) into resource efficient and effective operating units.
• Analyzes the cost efficiency and quality of outputs, especially for direct construction, from project conception to completion. Develops and implements processes and systems to improve operational performance.
• nsures the compliance of house builds and other program activities to relevant industry, governmental and Habitat regulations, policies and standards (e.g. HfHI: SOE, GMT, SICP).
• Ensures quality control and monitoring systems are applied to all phases of the project management cycle, including selection and oversight of implementing partners, quality of construction materials and training and performance evaluation of construction staff.
• Oversees the documentation and evaluation of programs, including accurate and timely reporting of all program activities internally and externally.
• Manages program and project funds to ensure expenditures are within approved budgets. Monitors variances in cash flows and addresses these in consultation with the Managing Director.
• Keeps the Managing Director abreast of program activities and proposal development. Consults with the Managing Director and senior management team to address risks, challenges and other critical issues.
• Oversees HFHP’s readiness to respond to disasters and humanitarian emergencies with a shelter and settlements focus. Develops standard operating procedures for post-disaster needs assessments, strategic response planning, procurement, logistics, and implementation of emergency shelter and early recovery shelter programming.
• Ensures mainstreaming of disaster risk reduction approaches across all programs, such as community based disaster risk reduction, climate change adaptation, disaster sensitive settlement planning and disaster resilient construction technologies.
• Other duties as maybe required.

People Management

• Builds and leads an effective and cohesive management team for the operations group of HFHP.
• Ensures adequate orientation and appropriate training of all staff members towards enabling them to perform their roles effectively.
• Works with his direct reports in ensuring that performance management and staff development is carried out for the whole team according to established HRLOD processes.
• Collaborates with other members of the Senior Management Team to ensure synergy and coordination across the organization.