Classification Standards: Under the leadership of the Associate Director, this position is primarily responsible for accurate, efficient and complete data entry into the Los Angeles Continuum of Care Homeless Management Information System (HMIS). This position will work with the Data Coordinator team and the ERT members to ensure data integrity and assist in the training, entry of client level data from outreach services are being accurately recorded into the HMIS system and will be a liaison with the HMIS team members.
Essential Job Functions:
- Supervise Data Coordinators. Ensure that data is accurate, up to date and reflective of the work being done
- Run reports regularly to provide ERT Supervisors with data to inform their supervision of staff
- Monitor departmental progress toward contract goals
- Analyze service data to identify trends regarding geographic coverage, effectiveness of engagement, resource needs, etc.
- Develop monthly reports detailing the work of the department for distribution to funders and elected officials.
- Provide trainings to ERT staff on use of HMIS and other digital tools (including use of hardware) to maximize efficiency in the field.
- Identify and escalate any data integrity or data collection challenges to upper management team, and assist as appropriate to develop solutions to those challenges.
- Maintain customer confidence and protects operations by keeping information confidential.
- Maintain professional relationships with offices of local government, and City and County Departments.
- Represent LAHSA at community meetings and conduct presentations with selected groups.
- Review Request for Services to identify areas of necessary follow-up.
- Other duties as assigned.
Minimum Qualifications:
- Minimum 2 years’ experience working in social services, especially with the homeless population.
Desired Skills, Competencies and Requirements:
- Advanced level of experience with MS Office Suite, Looker or other database platforms
- Strong analytical ability
- Strong verbal and written communication skills
- Ability to interact effectively with a wide range of constituents
- Work independently, be proactive, and exercise good judgment
- Flexibility to work with individuals with varying work styles
- Excellent time management and organization skills
- Service minded and open to new ideas and approaches
- Attention to detail
Commensurate with experience
To apply mail, fax or email cover letter and resume to:
Los Angeles Homeless Services Authority
Attn: Keshia Douglas, Director of Administration
811 Wilshire Blvd., 6th Floor
Los Angeles, CA 90017
Fax: 213-553-9373
Email: [email protected]
LAHSA IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER