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Development Coordinator

This job is no longer available

This is a part-time position (4.5 hours Monday-Friday) and can be based in an AHA office within the Western States Affiliate.

Under general supervision, the Customer Strategies Development Coordinator is responsible for supporting campaign operations, data management and business processes for assigned divisions on a project basis. Ensures compliance with all policies, procedures, regulatory requirements and fiscal standards including the timeliness, accuracy and integrity of data in all CRM systems and security of donor and customer information.

Areas of Responsibility: 
  • Manages customer and campaign information utilizing AHA systems (E1, Dynamics, Greater Giving, Luminate, etc.) accurately, timely and in full compliance with established AHA business standards and data guidelines.
  • Provides ad-hoc project-based support to ensure the effective, efficient operations of assigned divisions/teams and the Strategic Development Department.
  • Provides consistent, reliable customer service to all customers.
  • Supports the coordination and implementation of event logistics, including but not limited to detailed project management, customer service, administrative support, data management, website and email campaign management and volunteer and vendor management.
  • Provides on-site event support and coordination as assigned.Working with Division staff, participates in affiliate accounting procedures ensuring compliance with established financial procedures through ongoing internal audits of cash receipts, reconciliation, budget and expense reporting.
  • Manages recording and reporting of division income including processing LOAs.
  • Actively participates in and contributes to regular staff meetings, trainings and activities that support achievement of overall goals.
Skills/Experience: 
  • Proficiency in Microsoft Office (Word, Excel, Outlook)
  • Proficiency in Customer Relationship Management systems including data entry and reporting.
  • Experience with financial reporting and budgeting
  • Effective interpersonal and customer service skills with demonstrated ability to respond and meet a wide variety of requests in a professional, courteous manner.

Organization Info

American Heart Association | American Stroke Association

Overview
Headquarters: 
Dallas, TX, United States
Annual Budget : 
More than $500M
Founded: 
1949
About Us
Mission: 

The American Heart Association's mission is to build healthier lives free of cardiovascular diseases and stroke, America's No. 1 and No. 5 killers.

Founded in 1924, our organization now includes more than 30 million volunteers and supporters. We fund innovative research, fight for stronger public health policies, and provide critical tools and information to save and improve lives.

Listing Stats

Post Date: 
Aug 11 2018
Active Until: 
Sep 11 2018
Hiring Organization: 
American Heart Association | American Stroke Association
industry: 
Nonprofit