The P&C Business Partner plays a crucial role in the execution of the People and Culture Strategy. Partnering with Business Leaders in our ‘Global Centre’ the BP helps them to achieve strategic business objectives through their virtual teams. The BP advises and coaches managers and employees in all elements of employee life cycle and talent management, including proactively identifying current and future people implications. The BP works collaboratively with World Vision International’s HR Centers of Excellence, specialists and Shared Services to develop and deliver integrated HR solutions, including workforce planning, performance management, succession planning, employee relations and leadership development.
This position will support VF senior leaders in aligning organizational strategies, goals and priorities with VisionFund’s mission and values. The post holder will encourage the use of innovative People Management and OD tools and practices to reinforce and positively change beliefs, attitudes, operating models and structure of organizations so that VisionFund International staff can better adapt to new technologies, markets and strategic changes.
This role will also play a role in designing and coordinating HR metrics and the creation and implementation of new/revised policies and project management of new initiatives e.g. related to talent management. This role also project manages designated global initiatives for the network of microfinance institutions (MFIs).
Applications from candidates with expertise in Organisation Development, Talent Management and/or Leadership Development would be particularly welcomed.
Function as a Strategic Partner with managers, including:
- Act as a thought partner with managers to improve people-related priorities in the business unit (VisionFund GC).
- Assist leaders in VisionFund GC with strategic planning and forecasting needs regarding people and culture, including leading on workforce planning for VisionFund GC and keeping VisionFund’s recruiter updated on upcoming needs.
- Provide assistance and guidance to line management on a broad range of human resource policies, programs, and practices.
- Act as an initial point of contact and intermediary for managers in assigned business unit (VisionFund GC).
- Coach business leaders and managers to improve people management and development.
- Maintain current understanding of the client’s department, strategy, people-related issues by becoming a valuable member of client's leadership team.
- Participate in the development of the annual P&C strategic plan.
Become an Employee Champion acting as the main intermediary for employees and management in the VisionFund GC.
- Implement HR-related programs within client group, such as reward and recognition programs and staff development initiatives.
- Provide guidance, support and training to managers and employees on employee relations issues.
- Assist line management with issues related to promotions, performance reviews, employee relations cases, terminations, etc.
- Actively investigate and recommend solutions to employee relations issues in a quick and efficient manner, with access to legal counsel.
Act as a Change Agent for VisionFund, working to:
- Collaborate with business leaders to design organizational structures, job roles, and talent management processes to drive organizational strategy.
- Function as HR lead for clients going through organizational restructures, including providing consultancy to business leaders regarding the planning and communication.
- of organizational changes.
- Evaluate the impact of proposed changes on employees, and manage change to minimize disruption to the business.
- Advise leaders on the need for and development of a people plan for each department.
- Actively partner with business leaders and work with them to collaboratively identify practice improvement.
- Run P&C related training and facilitate teambuilding sessions.
- Help team leaders to make use of appropriate psychometric assessments and teambuilding tools (Birkman, MBTI, Insights, Lencioni, etc.)
- Provide conflict resolution support, when appropriate acting as a neutral mediator.
Act as a Functional Expert who works to:
- Scan the broader business environment on an ongoing basis for trends and issues that may affect talent management in the organization. Provide thought leadership on issues that could affect the VisionFund workforce.
- Maintain a current knowledge of legislation and regulations that relate to HR issues, and take the lead on developing appropriate policies and procedures for VisionFund’s Global Centre and/or network of MFIs.
- Analyze a broad range of HR data to identify valid insights, and convert these insights into recommendations the business can use to make decisions
- Apply rigorous project management techniques to planning and implementing cross-functional P&C initiatives that support current and future business strategies.
- Coordinate with P&C department functional experts and other departments to deliver on business requests and solve business problems.
- Communicate regularly with P&C colleagues to exchange information and provide ongoing collaboration and problem resolution.
- Provide consulting services related to career management
- Point of contact on individual employees’ compensation, vacation, benefits, rights, etc if questions are escalated by P&C Officer. For example promotions, policy exceptions, job descriptions including Hay job evaluation, employment laws in various jurisdictions, leaves of absence, policy interpretation.
- Previous experience in an HR Business Partner role, HR Generalist role or related high level specialist role in HR/OD.
- Strong consulting skills and experience influencing and interacting with executives.
- Thorough knowledge of human resource management practices and sensitivity to international differences
- Demonstrated HR experience in a multi-unit business environment.
- Proficient in coaching, mediating, influencing, facilitation, presentation, communication, data analysis and problem solving.
- Excellent written and oral communication skills. Able to communicate complex ideas and business concepts in accessible terms.
- Proven ability to exercise excellent professional judgment
- Thorough knowledge of employment legislation in at least one of the countries where VisionFund Global Centre staff are based.
Preferred Knowledge, Technical Skills and Experience:
- Hay job evaluation qualification.
- Experience within Ulrich’s Business Partner model.
- Membership of a professional HR/Personnel Management body.
- Experience working in emerging markets.
- Experience organising expatriate assignments.
Work Environment/Travel:
- This is a varied and fast-paced role within a multicultural and multi-location workforce, with development opportunities within both Microfinance and HR & OD.
- This role is in a small team of People and Culture professionals, who are committed to excellent customer service and dedicated to our double bottom line of social impact and financial sustainability.
- There is a requirement to travel nationally and internationally up to 4 times per year.
- This role can be based in any location where WVI has a registration to employ staff, as long as time zones are compatible with key stakeholders for the role.