The American Heart Association (AHA) has an excellent opportunity for an Administrative Assistant – Advocacy in our SouthWest Affiliate office in Little Rock, AR. Performs complex administrative support and technical program assistance work. Work involves disseminating information, maintaining filing systems, and performing internal administrative support work. Responsibilities may include training others. Works under general supervision with moderate latitude for the use of initiative and independent judgment.
- Prepares, interprets, and disseminates information concerning organizational programs and procedures.
- Prepares, edits, and distributes correspondence, reports, studies, forms, and documents.
- Participates in the planning and execution of programs.
- Develops, coordinates, and maintains record keeping and filing systems for their area of responsibility.
- Responds to inquiries regarding rules, regulations, policies, and procedures.
- Coordinate work between organizational units of the organization.
- Assist in compiling and analyzing data, making calculations, and preparing reports.
- May research, compose, design, or edit organizational publications such as brochures, forms, and manuals as requested.
- May train others.
- May oversee the work of others.
- Performs related work as assigned.
- Database management of rosters, volunteer activities, and legislature interactions for review of government relations team.
- Assist with “offline actions,” update NationBuilder records and maintain electronic and physical files monthly. Maintain accurate records of meeting attendance; process invoices in a timely manner and maintain calendar meetings/requests.
- Support the government relations team at events. Events may include Advocating for Heart Days, Wear Red Day rallies and events/meetings during session.
- Assist with creating and updating documents needed for volunteers, legislatures and events. Monitor legislative websites and blogs for posts about AHA and current legislation.
- Perform administrative and office support activities. Duties may include scheduling of travel, entering expense reports, fielding telephone calls, scheduling meetings, receiving and directing visitors, word processing, filing, mailing, data entry and faxing.
- Knowledge of office management principles and practices and administrative procedures, and promotion of programs.
- Skill in using standard computer software programs, including Word, PowerPoint, and Excel, as evidenced by formal course work, training, or previous work experience (WILL BE TESTED).
- Skill in composing logical, clear, and concise correspondence using appropriate grammar, spelling, and punctuation.
- Thorough knowledge of business letter writing format, style, and protocol.
- Skill in maintaining and organizing large amounts of data with precise attention to detail.
- Skill in applying quantitative/numeric/math skills to perform basic calculations such as averages, percentages and ratios.
- Skill in conducting basic research including gathering and assimilating information pertinent to assignments using the Internet and other resources.
- Skill in communicating with others to effectively carry out essential job functions.
- Skill in establishing and maintaining effective working relationships with all levels in the organization and outside contact with healthcare professionals, volunteers and the public.
- Skill in properly handling confidential and sensitive information with tact and discretion.
- Proven ability in effectively managing multiple priorities involving multiple customers.
- Proven ability in working and making decisions quickly and independently with little to no direct supervision.
- Skill in effectively interpreting programs and plans.
- Must have at least 1 year related experience.
- Ability to lift 20lbs from ground to waist level with or without reasonable accommodation.
- Must have at least intermediate knowledge and skill with Microsoft Office 2010 used for word processing, email, presentations and spreadsheets. Advanced knowledge and skill with these programs is preferred. These skills are subject to testing.
- Must be at least 18 years old.
Attracting talented, committed employees means offering a competitive benefits package, ongoing professional development and training, and a diverse and inclusive environment in which to work and grow. And we do.