Directs the development and implementation process of a company’s services involving departmental or cross-functional teams focused on the delivery of new or existing projects. Plans and directs schedules and monitors budget/spending. Monitors the project/program from initiation through delivery. Organizes the interdepartmental activities ensuring completion of the project/program on schedule and within budget constraints. Selects, develops and evaluates personnel to ensure the efficient operation of the function.
- Leads the operational and tactical activities for one or more programs.
- Develops and implements processes and procedures to achieve strategic technical goals of multiple programs.
- Directs and guides managers, and staff with training and developing process improvement initiatives to ensure compliance with company and government standards.
- Engages in writing publications and developing proposals for new programs.
- Provides technical expertise with monitoring and evaluating programs and serves as primary decision maker for technical issues on project/program.
- Oversees the strategic direction, budgetary planning, and technical process of department to ensure business objectives are met.
- Identifies and consults with executive management on recommendations to make better business decisions.
- Supports performance management and professional development of direct reports, including ongoing feedback, coaching, and career support.
Problem Solving & Impact:
- Works on problems of complex scope and require in depth evaluation of issues and assessment of intangible factors.
- Exercises judgment within broadly defined practices and policies to select methods, techniques for obtaining results.
- Decisions made generally affect overall success of functional, division or company operations.
Supervision Given/Received:
- Leads and directs staff to achieve strategic department and organizational goals.
- Sets budgets, goals, and develops procedures and training for department.
- Develops and recommends solutions to management for projects, programs and corporate development.
- Typically reports to a Chief Officer.
- Comprehensive knowledge of concepts, practices, and procedures with program management and technical development.
- Excellent oral and written communication skills.
- Excellent and demonstrated organizational and problem solving skills.
- Excellent and demonstrated project management and technical skills.
- Ability to influence, motivates, negotiate and work well with others.
- Typically requires 10+ years of project management experience within a relevant area.
- Articulate, professional and able to communicate in a clear, positive manner with clients and staff.
- Must be able to read, write and speak fluent English.
Typical Physical Demands:
- Typical office environment.
- Ability to sit and stand for extended periods of time.
- Ability to lift 5-50 lbs.
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