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Crisis Hotline Counselor - Knoxville, TN

Knoxville, TN, USA
Full-time

Company Overview


Youth Villages has been a national leader in the adoption and implementation of research-based treatment philosophies in the field of children's mental and behavioral health. Our commitment to helping troubled children and their families find success spans 30+ years and includes a comprehensive array of programs and services. 

 

If you are looking for a positive career move where you are meeting the challenges of life and striving to make a positive difference, then Youth Villages is the place for you. We are looking for people with a strong sense of purpose and focus to continually build confidence in yourself and our organization.

Areas of Responsibility: 

Program Overview


Our Specialized Crisis Services program serves children and adolescents under the age of 18 who are experiencing a crisis- suicidal, homicidal, physical aggression, or psychosis. The program specializes in working with the client, family, and other systemic key participants to assess the risks versus the protective factors to keep the client and others safe.  Specialized Crisis Services provides services 24/7 year-round and strives to use the least restrictive environment. The Youth Villages’ SCS Program uses a systematic treatment model where interventions are parent focused bringing change through the family, school, community, and peer groups; training staff intensively in conducting assessment, crisis management, in-home treatment, and respite care.  

 

Position Overview

  • Manage the 24 hour triage crisis lines
  • Responsible for dispatching the counselors into the community to respond to calls
  • De-escalate and screen calls for safety
  • Complete brief multi-systemic assessments of crisis situations by phone
  • Document calls and follow up with families as necessary and appropriate
  • We are looking for dedicated, creative, compassionate candidates that are able to recognize and preserve the dignity of those we serve and work cooperatively with the community.

 

Additional Information\

  • Schedules vary and will be discussed in greater detail during the interview process
  • Youth Villages responds to crisis calls across the state however the triage teams are solely based out of Knoxville and Nashville, TN 
Skills/Experience: 

Requirements

 

  • A Master's Degree in a social services discipline is required
  • Will consider applicants within 6 months of receiving master's
  • Degrees that can be considered include: social work, counseling, psychology, guidance counseling, or marriage and family therapy. Other degrees will have to be evaluated further to determine if they meet the qualifications.
  • A minimum of one year experience counseling children and families is required
  • Excellent written, verbal, and oral skills
  • Ability to manage multiple priorities simultaneously
  • Basic computer knowledge
  • Ability to maintain a flexible schedule

 

Compensation/Benefits: 

Experience growth and development through our continuous training as well as tuition and licensure reimbursement or pursue opportunities to advance both clinically and administratively with Youth Villages.

 

Additional Benefits

  • Medical, Dental, Prescription Drug Coverage and Vision
  • Retirement Savings Pension Plan
  • 403 (b)
  • 2 weeks paid vacation
  • 12 paid sick days per year
  • 10 paid holidays
  • Paid Parental Leave
  • Mileage & Cell Phone Reimbursement

 

EOE

Organization Info

Youth Villages

Overview
Headquarters: 
Memphis, TN, USA
About Us
Mission: 

We believe a stable family and strong support system can help any child succeed.

Programs: 

Youth Villages provides help for children and young people across the United States who face a wide range of emotional, mental and behavioral problems. We work to find solutions using proven treatment models that strengthen the child’s family and support systems and dramatically improve their long-term success. Youth Villages helped more than 30,000 young people and their families this year.

Listing Stats

Post Date: 
May 21 2020
Active Until: 
Jun 21 2020
Hiring Organization: 
Youth Villages
industry: 
Nonprofit