Position: Child Sponsorship & Development Facilitator - Busiriba Kahunge Project
Report to: Senior Programme Manager
Location: Kamwenge
Purpose of the position:
Excellently implement Child Sponsorship Operations in ways that meet WVU and WVI standards; and facilitate planning, implementation, monitoring and reporting of assigned ADP in a manner that meets t requirements and standards of technical programmes in the Cluster.
Key Outputs/Responsibilities
Implementation of Child Sponsorship Service Operations
Effectively implement Sponsorship Service Operation to meet both WVU local and WVI standards.
Guide CSDAs to deliver quality and timely Child Sponsorship work as per WVU and WVI standards.
Develop plans and guidelines for effective and efficient management of Sponsorship SOIs in the allocated ADPs
Track and monitor SOIs and advise CSDAs and Local partners as well as SPM on ways to improve performance.
Continuously monitor performance in Child Sponsorship SOIs and support CSDAs in ways that lead to improved performance by addressing challenges.
Identify any strategic challenges that would impinge excellency in Child Sponsorship Operations and share with SPM for support.
Contextualize and support operationalize both NO and SO Child Sponsorship Operational guidelines.
Manage RC monitoring to ensure that the WVI standard is consistently met, Cases identified and followed through for appropriate both system and field conclusive action.
Motivate Child Sponsorship team for better results in a more efficient & effective manners.
Build teams, coach, mentor and train staff to manage sponsorship operations efficiently & effectively.
Compile and rollout Sponsorship Activity Schedules for allocated ADPs to guide Child Sponsorship Operations
Streamline Child Sponsorship business process flow in the allocated ADPs leading to timeliness and effectiveness in complying with WVU, WVI and cluster standards.
Build capacities of local stakeholders to support and implement Child Sponsorship Operations.
Carry out field-based practical hands on coaching for CSDAs and local stakeholders on delivering timely and quality Child Sponsorship work.
Innovate better, context based and efficient ways of delivering child Sponsorship operations.
Management of Integrated Programming for RC wellbeing
Effectively support integrated approach to Child Sponsorship programming.
Mobilization of communities, local organizations and institutions for programme development and implementation.
Provide accurate and timely variances explanations on ADP over and under expenditures
Monitoring and track progress of programme implementation
Organize ADP level forum assess progress of implementation of planned activities.
Monitor progress of programme/project interventions against plans within the ADP.
Organize review, reflection and learning forum for ADP staff, community, local organizations and government.
Documentation and sharing of programme learning.
Operationalise integration of Child Sponsorship operations with other sector development intervention to realize work efficiency and Child Wellbeing.
Ensure RCs and their households to meaningfully participate and benefit from Programme activities.
Identify integration opportunities between Child Sponsorship and technical Programme operations for work efficiency and Child Wellbeing.
Make meaningful contribution in development of Key Cluster documents inclusive of Annual operating plan and Budgets.
Make meaningful contribution in designing and redesign of Programmes as per Sponsorship guidelines and partnership Strategic direction.
Technically guide DME processes in line with Child Sponsorship Programming guidelines.
Make meaningful contribution in designing and redesign of Programmes as per Sponsorship guidelines and partnership Strategic direction.
Guide Cluster on how to utilize Child Sponsorship systems information for effective child wellbeing programming.
Effectively and consistently utilize Child Sponsorship information to influence programming.
Guide CSDAs and local stakeholders on how to utilize Step information for planning in order to address child wellbeing.
Management of Sponsorship Initiatives (i.e SingleSTEP, Sponsorship 2.0, STEP Coaching and Mentoring) Effectively manage implementation of Partnership initiatives (STEP, ID Card Scanner, SD, Quickstep, Digital Imaging) in line with the partnership guidelines and timeframes.
Support develop of ADP initiative Implementation Plan and roll out as per NO timelines.
Implement initiative(s) as per plan and report on progress plus making recommendations for better decision making.
Sensitize ADP Staff on the initiative details.
Make periodical reporting on the Initiative to the SPM, NO and other stakeholders.
Coach CSDAs on the initiative and follow-up on utilization of the initiative.
Ensure 100% return on investment of the Child sponsorship systems through 100% utilization of the systems for the intended objectives.
Management of Sponsorship Initiatives (i.e SingleSTEP, Sponsorship 2.0, STEP Coaching and Mentoring)
Effectively manage implementation of Partnership initiatives (STEP, ID Card Scanner, SD, Quickstep, Digital Imaging) in line with the partnership guidelines and timeframes.
Support develop of ADP initiative Implementation Plan and roll out as per NO timelines.
Implement initiative(s) as per plan and report on progress plus making recommendations for better decision making.
Sensitize ADP Staff on the initiative details.
Make periodical reporting on the Initiative to the SPM, NO and other stakeholders.
Coach CSDAs on the initiative and follow-up on utilization of the initiative.
Ensure 100% return on investment of the Child sponsorship systems through 100% utilization of the systems for the intended objectives.
Progress Reporting
Report on Child Sponsorship Operations positioning out progress, celebrations, challenges and possible recommendations.
Prepare timely and quality Child Sponsorship Operations report to the SPM copying NO as per NO predetermined monthly reporting template.
Provide feedback to cluster over Sponsorship reports.
Prepare periodical publications (significant change stories) on RC wellbeing.
Child Protection
Identify the wellbeing and child abuse cases and report in line with child protection policy and guidelines.
Work with local leaders to protect children from child violations and abuses on child protection.
Sensitization of children including all RC on child protection.
Sensitize children, guardians/parents and other stakeholders about children’s rights and responsibilities with a view to identify child violations.
Report cases of child abuse in the programme area.
Report cases of child incidents for follow up.
Communicate to Guardian/parents on the intent of the Sponsor visit and attain consent/confirmation or rejection of the visit.
Provide information to the CSSA SO on the possibility (confirmation, rejection) of the Visit.
Arrange for the visit (Consider for all logistic needs).
Attend to Sponsors and follow up on Child protection issues, visit report.
Qualifications: Education/Knowledge/Technical Skills and Experience
Must have a Degree in Social Sciences or Information management. Masters degree qualification is preferred
Must have at least 5 years’ experience in Sponsorship operations preferably within World Vision. Knowledge of World Vision sponsorship standards is an advantage
Skills in Project management and implementation.
Ability to identify training needs among Sponsorship staff
Highly developed interpersonal and communication skills
Knowledge of development work and ability to integrate it with sponsorship
Competences in managing business process in large organizations.