The ICT Officer will be an FHI 360 employee working and placed at the HEMAYAT office based in Kabul. The Demand Generation ICT Officer will be a member of a nine-person team, responsible for assisting with implementation and monitoring of ICT activities within the donor-approved work plan. The Demand Generation ICT Officer will report directly to the Demand Generation ICT Technical Specialist for all operational and technical issues and consult with the Demand Generation Senior Manager and ICT TA Lead for technical issues, as appropriate.
Areas of Responsibility:
- Assist with ICT program design, adaptation, implementation, and monitoring with program staff and technical experts.
- At the direction of the Demand Generation ICT Technical Specialist, assist with timely implementation of all activities in the approved work plan and conduct field visits for ICT project monitoring.
- Under supervision of the Demand Generation ICT Technical Specialist, coordinate with other stakeholders and assist with technical activities involving co-existing ICT communications campaigns.
- Assist the Demand Generation ICT Specialist in management of local contracts and monitoring of ongoing function and technical trouble-shooting for integral services, such as mobile network operator – VAS (Value Added Services) operations.
- Assist with translation and verification of all programming for ICT platforms into appropriate message format for various technical applications (e.g. IVR and voice SMS recordings)
- Keep the Demand Generation ICT Technical Specialist and ICT TA Lead apprised of activity progress and carry out other technical, program or senior managerial tasks as assigned by the supervisor.
- Conduct phone monitoring and assist with training activities.
- Reporting the progress of several ICT Activities on Weekly, Monthly and Quarterly basis including supportive figures, tables and graphs.
- Continues Monitoring of VAS Platforms as routine.
Educational Background:
University degree in computer science or telecommunication. .
Skills/Experience:
- At least three years of previous experience working with ICT and IT management and infrastructure on donor-funded programs
- Previous experience collaborating with technical staff to design and develop ICT tools.
- Ability to translate technical material into digital/voice content that is accessible to a broader audience through various media channels.
- Ability to travel nationally for activity monitoring.
- Facility with Internet, MS Office and advanced spreadsheet skills.
- Strong verbal, written, and editing skills in Dari, PASHTO and English languages.
- Strong organizational skills; ability to work with minimal direction.
- Ability to work effectively, both independently and in a team unit.
- Experience with software/web development, software required specification and GSM/VAS is a plus
- Strong Report Analyzing Skills.
- Able to Research on any upcoming challenges and finding the reasonable solutions at earliest.
- Ability of facilitating ICT Orientations/Training in the central/field levels.
Job Function:
Organization Info
Listing Stats
Post Date:
Nov 19 2018
Active Until:
Dec 19 2018
Hiring Organization:
Fhi 360
industry:
Nonprofit