Wounded Warrior Project’s (WWP) Collegiate Sports Specialist will be responsible for recruiting and facilitating the attendance of WWP Alumni to collegiate sporting events as part of their reintegration process – offering opportunities to reconnect with family members, meet fellow warriors, and establish a sense of team and community. Through the development of improved strategic communications and processes, they will lead event management and planning in support of Alumni engagement. This position will also manage vendor relationships and coordinate directly with universities as appropriate. This position will possess an understanding of those we serve and the programs we provide and partner with their regional program teammates to create events and participate in the implementation on a national scale.
- Receive and manage school participation requests; ensure alignment with program goals and objectives
- Communicate regularly with Alumni Managers to gauge event interest and collaborate with regional Alumni teammates to facilitate attendance
- Maintain detailed and thorough documentation of events in event management system and manage members accordingly
- Create and update campaigns on a regular basis using Salesforce
- Ensure that all events are marketed effectively and that consistent communication is maintained with potential attendees
- Complete debriefs and administer feedback surveys to event attendees.
- Work with the communications team to review all marketing and PR requests and coordinate appropriately – press releases, logo, flyers, daily review, etc.
- Write event descriptions that will drive registration and attendance
- Collect, organize, and analyze data/trends from event communications to improve targeting and participation
- Create strategic plans for collegiate sporting event management and publicity with vendor and public awareness support
- Provide general administrative, budget, and project support for National Alumni Director
- Other related duties as assigned
- Highly effective interpersonal skills and the ability to communicate with diverse personalities in a tactful, mature, and professional manner
- Skilled internal collaborator and copywriter
- Exceptional organizational and time management skills with a strong attention to detail and ability to prioritize, delegate, and ensure that deadlines are met
- Demonstrated ability to work with diverse personalities
- Self-motivated and positive
- Creative and innovative thinker
- Excellent proofreading, written, and verbal communication skills (both in person & via phone)
- Ability to work independently and as part of a team to ensure department objectives are met
- Proven ability to provide high level of service to demanding internal and external clients
- Collaborative approach to problem solving
- Proficient in Microsoft Office Programs: MS Word, MS Excel, MS Power Point and Outlook; Internet navigation/research; database management; and customer relationship management software
- Ability to travel as needed
- Mission driven, guided by core values, and a pleasure to work with
Education & Experience Requirements
- Minimum of three (3) years of business related experience and customer relations management (CRM) experience required
- Prior experience within a collegiate sports program or university setting preferred
- Vendor management experience preferred