Under general supervision, the Development Coordinator is responsible for the data management and operational business processes of the Orange County Division. Ensures compliance with all policies, procedures, regulatory requirements and fiscal standards including the timeliness, accuracy and integrity of data in all CRM systems and security of donor and customer information.
Areas of Responsibility:
- Manages customer and campaign information utilizing AHA systems (E1, Dynamics, Greater Giving, Luminate, etc.) accurately, timely and in full compliance with established AHA business standards and data guidelines. Training is provided on our specific systems.
- Manages recording and reporting of division income including processing Letters Of Agreement.
- Working with the Operations Manager, participates in affiliate accounting procedures ensuring compliance with established financial procedures through ongoing internal audits of cash receipts, reconciliation, budget and expense reporting.
- Proactively initiates support to ensure the effective, efficient operations of the Division with consistent, reliable customer service internally and externally.
Skills/Experience:
- 2-5 years administrative support experience.
- Advanced proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Proficiency in Customer Relationship Management systems including data entry and reporting.
- Experience with financial reporting and budgeting.
- Effective interpersonal and customer service skills with demonstrated ability to respond and meet a wide variety of requests in a professional, courteous manner.
Job Function:
Organization Info
Listing Stats
Post Date:
Jan 31 2018
Active Until:
Mar 1 2018
Hiring Organization:
American Heart Association | American Stroke Association
industry:
Nonprofit