The Annual Giving Associate is responsible for supporting annual giving donor processes in coordination with Member Services Bureau. Accuracy and timeliness are key, with a focus on balancing exceptional customer experience with our matching gifts, donor recapture efforts, and streaming customer service platforms. This position also performs light gift entry, among other annual giving tasks.
Areas of Responsibility:
- Manages WFYI Matching Gifts program
- Manages WFYI Tribute/Memorial Giving Programs
- Assists in gift entry and customer service efforts
- Responds to donor questions/comments coming in via email
- Assists donors with streaming WFYI content
- Participates/supports inter-departmental and organizational activities; such as pledge drives, projects, major events, and staff committees
Educational Background:
High school diploma (required)
Continued education (preferred)
Skills/Experience:
- Prior experience in nonprofit or public media fundraising
- Strong attention to detail and a focus on efficient, accurate data tracking and communication
- Database knowledge and accounting proficiency required
- Knowledge of NPR and PBS programming is preferred
- High energy and passion for WFYI’s mission and core values
Compensation/Benefits:
$20 - $22 per hour, dependent on experience
Job Function:
Organization Info
Listing Stats
Post Date:
Mar 10 2023
Active Until:
Apr 9 2023
Hiring Organization:
WFYI
industry:
Nonprofit