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ReStore Operations Manager

This job is no longer available

Houston, TX, United States
Full-time

Assists the general manager in certain administrative and operational functions of the BAHFH ReStore. Assists the general manager in achieving operational, financial, administrative, volunteer, and customer goals.

Areas of Responsibility: 
  • Opening and closing of the ReStore for scheduled daily hours. General oversight of store operations and volunteer management in coordination with other team managers.
  • Daily sales/cash register reconciliation and deposits.
  • Working closely with the BAHFH Volunteer Manager to attract and retain volunteers by:
    • Developing a daily and weekly schedule of volunteers with assigned times and areas/tasks.
    • Track volunteer hours monthly by volunteer type.
    • Developing and updating training program for new volunteers; personally training new volunteers or assigning a volunteer staff member to train the new volunteers.
  • Oversee and coordinate the activities of the ReStore Volunteer Committee.
  • Scheduling regular training for new staff members and current staff members on new policies and programs.
  • Produce daily and weekly truck schedules for pickups and deliveries and coordinate driver/helper schedules with the warehouse manager.
  • Assist ReStore general manager in developing and implementing marketing and public relations campaigns for increasing donations and sales.
  • Maintain the volunteer manual and job descriptions and assignments under the direction of the ReStore general manager and the ReStore committee.
  • Working closely with the warehouse manager to ensure store policies and procedures are followed.
  • Oversee display and organization of showroom sales areas jointly with the warehouse manager to ensure all items are properly priced and ticketed for sale.
  • Assist warehouse staff as required to maintain orderly flow of items in warehouse and outside yard.
  • Oversee selection and pricing of collectible items in-store and on-line.
  • Oversee and maintain daily/weekly Task assignments and records.
  • Maintain accurate mailing list of donors and customers.
  • Achieve excellent customer, donor and volunteer ratings.
Educational Background: 
Associates degree in related field desired or three year minimum of retail experience.
Skills/Experience: 
  • Commitment to Habitat mission and principles.
  • Computer knowledgeable; including Microsoft Word & Excel (PowerPoint a plus), Quickbooks (including POS software). Must have willingness to learn other programs as needed.
  • Self-motivated, reliable and enthusiastic. Enjoy working with people from diverse backgrounds.
  • Ability to handle and defuse challenging situations with tact. Excellent communication and conflict resolution skills.
  • Commitment to safe working environment.
  • Ability to provide leadership and supervision to staff and volunteers while also having the ability to perform most tasks in the absence of staff or volunteers.
  • Ability to operate office equipment including copiers, fax machines, etc.
  • Ability to lift 75 pounds.
  • Minimum three year work experience, preferably one year in a management role.
  • Ability to speak Spanish a plus.
  • Prior experience in construction/deconstruction a plus.
  • Possess basic mathematical aptitude to estimate measurements, quantities, price, and cargo capacity etc.
  • Certified forklift operator (or able to be certified within 60 days of hiring).
  • Certified in first aid and CPR (or able to be certified within 30 days of hiring).
  • Valid driver’s license, reliable transportation, and willingness to travel as needed are required.

Organization Info

Habitat for Humanity International

Overview
Headquarters: 
Americus, GA, United States
Annual Budget : 
$100-500M
Founded: 
1987
About Us
Mission: 

Habitat for Humanity believes that every man, woman and child should have a decent, safe and affordable place to live. We build and repair houses all over the world using volunteer labor and donations. Our partner families purchase these houses through no-profit, no-interest mortgage loans or innovative financing methods. As a nonprofit, ecumenical Christian ministry that builds with people in need regardless of race or religion, we welcome volunteers and supporters from all backgrounds.

Listing Stats

Post Date: 
Jan 23 2018
Active Until: 
Feb 24 2018
Hiring Organization: 
Habitat for Humanity International
industry: 
Nonprofit