The Advocacy, Information and Communications Manager will support the Save the Children USA domestic emergency response to Hurricane Harvey. This position will manage on-the-ground advocacy, information and communications responsibilities/activities for the response.
Areas of Responsibility:
Advocacy
- Lead the finalization and implementation of a short-term advocacy strategy, which includes national, regional, and local elements; and short-and longer-term objectives, using tools and guidance from various internal advocacy counterparts.
- Manage all advocacy initiatives in close coordination with the emergency response Team Leader/Deputy Team Leader, HQ advocacy staff, and other business units.
- Draft and support the production of advocacy messaging and materials to be used at national, regional and local levels.
- Collaborate with advocacy and program colleagues to ensure core messaging is consistent within the response, and opportunities are explored to promote these strategies.
- Ensure that all advocacy messages, documents, and strategies are evidence-based, of high quality, authorized at the response level (by Team Leader/Deputy Team Leader) and regional level, as needed.
- Provide regular analysis of how children have been affected and the national and regional response and policy framework, as well as other factors such as coordination, security, and current and future challenges that have an impact on children and their access to emergency assistance.
- Define key advocacy opportunities and targets at national, regional and local levels. Lead, mobilize and coordinate national, regional and local advocacy colleagues to influence these, as appropriate.
- Ensure SC emergency response strategies and situation reports have clear advocacy objectives and strategies, and indicators for assessing the impact of SC advocacy work.
- Support or lead the development of an advocacy risk assessment, as required.
Information and Communications:
- Lead information and communication flows between emergency response and a variety of internal and external stakeholders.
- Produce accurate, clear and consistent information and communication outputs relating to emergency situations and Save the Children's emergency response – including key messages, Q&A's, brochures and factsheets.
- Liaise with HQ communications and media colleagues where appropriate, including but not limited to key message development, and ensure this is shared fully across the response.
- Ensure that results from case study collection are fed back into response team & planning.
- Undertake photography commissions to a high standard, to accompany compelling case studies.
- Facilitate photograph and film commissions/freelancers, and produce/deliver creative assets in their absence. Liaise closely with HQ photography/film team and the emergency communications team to ensure coordination of commissions are managed appropriately on the ground and assets are shared quickly and stored.
- Ensure that multimedia commissions are fundraising-appropriate for key member markets, and speaks to Save the Children's brand.
- Social media: lead innovative communications from the field, using platforms such as periscope to reach wider audiences and directly engage supporters in our work.
- Ensure that the minimum standards of humanitarian relief are maintained in accordance with the Sphere Charter and Red Cross Code of Conduct.
Media:
- Facilitate media activities such as requests for quotes or interviews (ensuring spokespeople are adequately briefed) or journalists visits to programs. Identify opportunities within our response activities or the external environment for media activities.
- Ensure core messaging is consistent with advocacy strategies within the response and opportunities are explored to promote these strategies.
Capacity Building:
- Identify advocacy and information/communications learning and training opportunities for Save the Children staff and partners and work as a mentor and role model for less experienced staff.
- Build the capacity of emergency response staff through delivering training of advocacy, communications or information management and skills (including media training), mentoring staff throughout a response and recruiting/inducting new resources as required.
- Train and capacity build other response team members as spokespeople, as needed.
General Duties:
- Deliver results in line with the terms of reference agreed in advance to do this in a way which maintains the reputation of the Save the Children Hurricane Harvey Emergency Response Team.
- Comply with Save the Children policies and practice with respect to child safeguarding, code of conduct, health and safety, equal opportunities and other relevant policies and procedures.
- To perform such other responsibilities as agreed with your line management.
Educational Background:
High School through Masters Degree in a relevant field of study
Skills/Experience:
Required Qualifications
- You have a minimum 3-5 years' experience in area of expertise
- Experience of, and strong skills in, developing and implementing humanitarian advocacy strategies.
- Experience of influencing and advocacy work including lobbying, policy development and information provision in humanitarian issues at national, regional and/or international level.
- Excellent skills in advocating towards humanitarian actors and government agencies.
- Experience of leading communication activities (including information management) in a challenging environment.
- Evidence of excellent verbal and written communication skills for a wide range of different audiences including donors, journalists and the "general public".
- Experience delivering communications assets across multiple channels, including print, social and digital.
- Experience being an effective spokesperson across a range of media.
- Excellent relationship building skills to work within programs under pressure of emergency response.
- An initiative-taking, proactive, inspiring attitude with the ability to manage and prioritize an unpredictable workload and solve problems quickly with limited support.
- Ability to deliver high-quality photographs and case studies from affected communities.
- Experience of delivering training, presentations and other capacity building activities to varied audiences.
- Politically and culturally sensitive with qualities of patience, tact and diplomacy; ability to build relationships quickly with a wide variety of people.
- Patience, adaptability, flexibility, and ability to improvise and remain responsive and to communicate clearly and effectively under pressure.
- Commitment to the aims and principles of Save the Children.
- Experience working sensitively with vulnerable groups.
Preferred Qualifications
- Bachelor's degree or higher in a relevant field of study preferred
- Experience working with other NGOs and coordinating inter-agency advocacy activities, strategies and products.
- Strong leadership skills with an ability to seek people's views while also taking responsibility to determine the most appropriate course of action and to act decisively.
- High-level analytical and strategic thinking skills and strong research skills.
- Excellent planning, management and coordination skills, with the ability to organize a substantial workload comprised of complex, diverse tasks and responsibilities.
- Good attention to detail.
Compensation/Benefits:
- Meaningful work, with a knowledge that you are changing the lives of children all around the world
- A family friendly work environment
- Highly collaborative and innovative teams
- Generous paid vacation days, holidays, family leave days, and sick time
- Healthcare plans including medical, dental, and life insurance
- Retirement savings account with matching company contributions
- Structured and formalized management development and coaching programs for mid and senior level managers
- Extensive e-learning opportunities on a variety of topics offered through our affiliation with several prestigious universities and with the American Management Association, as well as language learning opportunities
Organization Info
Listing Stats
Post Date:
Sep 28 2017
Active Until:
Oct 28 2017
Hiring Organization:
Save the Children US
industry:
Nonprofit