The Alzheimer's Association, Aloha Chapter provides a variety of education, information and support services to persons with dementia, their families, health care professionals, and the community. The O’ahu Program Specialist will be responsible for coordinating and conducting educational programs, care consultations and caregiver support groups in the community to raise awareness, provide Alzheimer's/dementia education and support to individuals living with dementia, key friends and family, and the general public. The O’ahu Program Specialist will also utilize volunteers to increase program delivery and support services throughout the community - this includes the training, support and management/supervision of volunteers as appropriate. Additionally, this position will create strategic and collaborative alliances, help move fundraising initiatives forward and position the Association within the service area as the leader in Alzheimer's care, support and research.
This is a full-time position, located in the Honolulu office, and reports to the Director of Programs & Advocacy.
- Implement the Chapter's Strategic Plan initiatives, programs and activities for the purpose of meeting designated goals, objectives and service metrics.
- Conduct care consultations via telephone, in-office and in-home with families of persons with dementia.
- Conduct education presentations to caregiver, community, and corporate audiences, and facilitate professional trainings to clinical and allied health professionals.
- Coordinate support group leaders and lead support groups when needed.
- Supervise and train volunteers as they relate to programs.
- Conduct outreach to medical professionals and service providers to promote patient, family and education services.
- Perform regular tracking and data entry into Personify system; provide monthly data and statistical reports to Director of Programs.
- Support chapter development efforts and initiatives.
- Assure that excellent outreach processes are in place to identify program and service needs within diverse communities, including underserved populations.
- Develop and implement strategies to build community awareness of the Alzheimer's Association as a resource for education, support services, volunteer, advocacy and fundraising opportunities.
- Maintain a positive, visible public image ensuring that the Association is recognized as a regional leader in the field of Alzheimer's disease.
- Manage the distribution of Alzheimer's Association materials and education information within the community.
- Ability to function effectively in a fast-paced, results-oriented environment where limited resources can lead to strong demands on professional skill.
- Be comfortable operating within an independent environment and being directly involved with both external outreach (community) as well as internal tactical operations (Chapter).
- Proven ability to build relationships founded on trust, follow-through and commitment which will enhance and further the Alzheimer's Association's mission, vision and organizational values.
- Demonstrated success in creating and nurturing community relationships. Ability to communicate effectively in person, in writing, electronically and publicly to a variety of audiences.
- Ability to analyze complex information, recognize the need for supervision, request necessary assistance and make timely, appropriate decisions within areas of responsibility.
- High level of confidentiality, integrity, diplomacy and initiative.
MINIMUM REQUIREMENTS
- 3 years’ experience working in Alzheimer's or dementia field preferred.
- Experience implementing and delivering community programs, with demonstrated success in growing program services.
- Experience in training and instructional presentations.
- Excellent written and oral communication skills, including strong public speaking skills.Experience in volunteer management and support.
- Stellar customer service skills when working with internal and external clients.
- Ability to work with a wide range of people including persons with dementia, family caregivers, donors, corporate leaders, physicians, and volunteers.
- Proficiency in MS Office and Google web applications.
- Must possess a reliable personal vehicle, valid driver's license and proof of automobile insurance.
- Must be willing and available to work occasional evenings and weekends, as needed.
- Must be able to lift, transport and carry up to 25 pounds of supplies and equipment.