Executes a portfolio of community-based events, with accountability for significant income targets, as well as event-related mission and advocacy activities. Ensures the achievement of goals through effective volunteer leadership, engagement, empowerment, and mobilization. Leverages and manages multiple high-impact relationships, working with volunteers and partners throughout the community.
- Accountable for the achievement of income performance targets for a portfolio of community-based events which may include: Relay For Life, Making Strides Against Breast Cancer, Distinguished Events, and other community fundraising events.
- Demonstrates expertise in the implementation of best practices for volunteer leadership development, event participation and event revenue growth; drives and encourages creativity and innovation at the community level.
- Demonstrates advanced skills in fundraising, community engagement, organization, relationship building, mission literacy, and talent identification.
- Monitors financial expenditures and progress against budgetary plan and takes appropriate measures to meet top line and bottom line goals ensuring a high ROI in meeting revenue targets.
- Engages, recruits, trains and manages relationships with community volunteers to ensure successful fundraising and event execution, with a focus on event volunteer leadership positions and volunteer succession planning; facilitates volunteer retention and ensures meaningful volunteer recognition.
- Engages the community to drive increased event participation; including event committee, teams, team members, sponsors, survivor/caregiver engagement, and youth engagement.
- Provides leadership through project & workgroup participation and by providing support, recognition and coaching to other community managers; supports the overall success of community-based events through special activities and responsibilities above and beyond event portfolio.
- Serves as a mentor for new community managers; Serves in a training capacity inside and outside the division;
- Partners with new staff on community visits demonstrating key skills in team/volunteer recruitment, sponsorship and community engagement
- Actively collaborates with Community Development, Distinguished Partners, Cancer Control, and ACS CAN staff to maximize event success; leverages opportunities to engage corporations, health systems, and community organizations in events, focusing on event sponsorship and participation.
- Integrates mission/cancer control activities and messaging within events for achievement of identified event-related mission goals, including enterprise-wide initiatives and ACS CAN.
- Leads the development of relationships with and engagement of target partners, organizations, corporations, and individuals
- Successfully executes large scale events, resulting in a positive event experience:
- Partners with enterprise support and region support services functions and ensures appropriate support is provided- Utilizes available tools and processes, including online fundraising
- Utilizes and responds to applicable customer experience survey, comparative event and success factors data.
- Utilizes defined processes to ensure timely and accurate event data entry.
- Effectively and efficiently completes activities and meets target deadlines.
- Ensures compliance with ACS policies, including employment, risk management, event and cash handling, and financial controls.
- Maintains a productive and collaborative relationships with the Society’s global headquarters departments and other regions; participates on regional and enterprise projects and committees as appropriate.
- Models and fosters behavior that establishes a culture that values the staff/volunteer partnership, and is consistent with the values, goals, and objectives of the Society to create an atmosphere of trust, cooperation, accountability, empowerment, and dedication to the mission
- A minimum of two years of special events experience.
- Experience recruiting, managing and engaging volunteers.
- Experience working in sales teams.
Demonstrates Community Development Competencies:
- Action-oriented, Attracts top talent, Being resilient, Builds networks, Customer focus, Drives engagement, Balances stakeholders, Ensures accountability.
Other Skills:
- Excellent written and verbal communication, presentation, and interpersonal skills.
- Extensive relationship building, persuasion and influence skills.
- Ability to work successfully in a diverse team environment.
- Excels in recruiting, training and motivating community-based volunteers.
- Demonstrated ability in handling multiple priorities and meeting deadlines; strong planning and organizational skills.
- Strong customer service orientation, with extensive experience in effective issues resolution
- Ability to tell the ACS story; versed in how the Society delivers against the mission at a global, national and community level; able to share that information in a way that inspires confidence and support for the Society
- Ability to proactively monitor and adjust activities to respond to changing circumstances and priorities to meet goals; ability to proactively address issues as they arise and mitigate risks associated to events.
- Outcome driven; strong project management ability.
- Ability to work through others to accomplish goals.
- Strong market, community and constituent perspective.
- Remains composed under stress; responds to criticism tactfully and delivers on organizational commitments.
- Broad knowledge of the overall structure, programs, and services of the American Cancer Society including policies and procedures
- Proficient in computer-based information systems.
SPECIAL MENTAL OR PHYSICAL DEMANDS:
- Must have access to car or be able to transport materials to and from meetings and special events/programs.
- Must be able to staff evening and weekend committee meetings, events and programs.
- Must be able to staff Friday and Saturday overnight Relay and other events, and remain onsite for the duration of the event.
- Must be able to lift 30 lbs and perform set up / take down of event equipment.
We are committed to providing staff with fulfilling opportunities to learn, grow and make an impact in their local communities. We offer staff a generous paid time off policy; medical, dental and retirement benefits, and professional development programs to enhance staff skills.