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Executive Director

Hampton - Newport News Community Services Board (H-NNCSB), which provides community-based mental health, substance use disorders, and developmental disabilities services, is seeking a dynamic, highly qualified professional to serve as its Executive Director. H-NNCSB provides services to the cities of Hampton, Newport News, and surrounding areas and is recognized throughout the Commonwealth for its commitment to service and leadership excellence. We earn this distinction by creating a community where people can find their own strengths and become self-determining.

H-NNCSB has an operating budget of $82 million and employs 800 staff. The Executive Director is directly accountable and responsible to the H-NNCSB Board of Directors and provides overall leadership and professional direction of its mental health, developmental, and substance use disorder services and all administrative operations. The Executive Director is employed under an annually renewable contract with a 15-member Board of Directors, serves at the pleasure of the Board, and is evaluated annually by the Board.


Qualifications: Applicants must have demonstrated knowledge, skills, abilities, and experience in the following areas.

Education: A Master's degree from an accredited college or university in social work, psychology, rehabilitation counseling, or another human services-related field, in business, public, hospital, healthcare administration, or another management-related field is required; comparable related experience may substitute for education.

Management and Administration: Considerable demonstrated knowledge of the principles and practices of human services administration, business administration, or government program administration and of human resources management and financial management, including budgeting, resource allocation, contract management, monitoring, and auditing is required.

Skilled in formulating policies, developing and administering budgets, negotiating and administering contracts, formulating program plans with goals and objectives, preparing and presenting reports and budget requests, and conducting effective community and public relations is required.

Knowledge of performance metrics, benchmarking, data analysis, and reporting as well as facility management and residential care is highly preferred.

Knowledge of regional, behavioral healthcare services in crisis, crisis stabilization, and day programming is highly preferred.

Leadership: Considerable experience in leading a public or private organization with functions and responsibilities that are similar or comparable to H-NNCSB, is required. The ability to provide effective leadership, inspire others by example to achieve the mission and vision of the H-NNCSB, supervise and elicit superior performance from Senior Leadership, and maintain high levels of employee engagement.

Board of Directors Experience: Some experience working with a Board of Directors or other governing body structure that has policy, operational, and fiduciary responsibilities or to the person who reports to the Board of Directors is required.

Service Delivery: Demonstrated knowledge of mental health, developmental, and substance use disorder programs and services is required, and considerable demonstrated knowledge of these services and the ability to provide clinical or programmatic oversight of these services is preferred. Demonstrated knowledge of the concepts of and experience in applying the concepts of recovery, self-determination, or person-centered planning as they relate to mental health, developmental, or substance use disorder services and the provision of services to individuals with co-occurring disorders is preferred.

Constituent Relationships: Some experience in working with a broad range of constituents including individuals, family members, and advocacy groups in the mental health, developmental, or substance use disorder services areas or a similar or related human services field is required.

Collaborative Relationships: Demonstrated ability to develop and maintain collaborative and supportive relationships with federal, state, and local government officials, individuals receiving services and family members, and advocacy groups is required. Demonstrated ability to communicate persuasively and concisely, orally, in writing, and electronically, with a broad range of individuals, groups, and organizations is required.

Laws and Regulations: Demonstrated ability to interpret, communicate, and administer current federal and state laws, regulations, and policies that apply to mental health, developmental, and substance use disorder services is required.

Planning, Evaluation, and Human Rights: Some demonstrated knowledge of planning, evaluation, and quality improvement methodologies and human rights requirements and issues is required, and considerable demonstrated knowledge is preferred. Ability to plan and implement services and related procedures and evaluate their effectiveness is required.


The salary for this position is commensurate with qualifications and experience.

Additional Information: 

Applicants must submit a completed H-NNCSB electronic employment application, detailed resume, salary history, and cover letter outlining their interest in and qualifications for this position. If the application does not include a cover letter, detailed resume, and salary history, it is incomplete and will not be accepted.

H-NNCSB is an Equal Opportunity Employer and a Drug-Free Workplace committed to workforce diversity.

Deadline To Apply: July 28, 2024.

Organization Info

Hampton - Newport News Community Services Board

Hampton, VA
501-1000 employees
About Us

To provide a comprehensive continuum of services and supports promoting prevention, recovery, and self-determination for people affected by mental illness, substance use, and intellectual and developmental disabilities, and advancing the
well-being of the communities we serve.


Your Community Services Board offers a wide variety of mental health, developmental disability, and substance use disorder treatment services to youth and adults. We also offer crisis and respite services, jail-based services, drug court services, services to veterans, and provide residential services to persons with intellectual disabilities. Housing services are also available to those who qualify. Transportation services are available to those who qualify.

Why Work For Us?: 

As an employee of the Hampton – Newport News Community Services Board you will support the agency’s efforts in providing high-quality, essential, and community-based services to citizens of the Peninsula who are affected by mental illness, developmental disabilities, and substance use disorders. 

H-NNCSB offers a vast array of services which provides many opportunities for employees to learn and grow throughout their career; which includes, internal and external training and support with attaining professional certifications and licenses (as applicable). 

Our employees work together throughout the agency providing support and assistance, creating a team environment. H-NNCSB offers employees a wide range of benefits to promote a healthy working environment and strong work-life balance.

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Listing Stats

Post Date: 
Jul 11 2024
Active Until: 
Aug 10 2024
Hiring Organization: 
Hampton - Newport News Community Services Board