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Emergency Communications Specialist

This job is no longer available

Goma, Democratic Republic of the Congo
Full-time

The purpose of this position is to produce a wide range of written, video and photographic communications resources/materials and manage platforms linked to the Sustained Humanitarian Response (SHR) that helps profile and market World Vision DRC’s humanitarian and emergency response work, both at local and international levels.

Areas of Responsibility: 

Response Communications:

  • Provide leadership with communications support through content creation and dissemination, ensuring information is shared among staff and key internal audiences and external partners, using appropriate platforms.
  • Coordinate with the Ebola Response teams to identify key audiences (funding, advocacy, partnering, influence, community) and craft a focused communications (or external engagement) plan, objectives, activities and plans to deliver and evaluate them.
  • Ensure content complies with child protection and informed consent protocols and treats subjects with dignity.
  • Provide communications support to promote grant, technical and sector function positioning and visibility.
  • Monitor and manage reputation risk issues associated with emergency responses and comply with World Vision risk reporting protocols.
  • Establish processes to deliver rapid sign-off of messaging and content in collaboration with response managers and NO SLT.

SHR Communications:

  • Collaborate with global, regional and SHR colleagues to define key issues, messaging, and communications channels communications initiatives.
  • Collect stories, write and publish over web or social media.
  • Help plan and execute communications plan for the SHR in a support or lead capacity.

Internal Communications:

  • Establish response communications systems and processes to generate content in coordination with resource acquisition and management teams.
  • Identify, brief and train spokespeople to ensure professional on-message media engagement that promotes World Vision’s response operations.
  • Lead the production and dissemination of response reports for Ebola Response and SHR (including Sit Reps).
  • Work with Response Director/Manager and other emergency functions to provide regular updates to the NO, region and partnership.
  • With National Office (NO) support and guidance, execute required Communications Policies and Communications Strategy, ensure staff understanding and monitor for compliance.
  • Regularly update WV DRC website and appeal pages on wvi.org

Media Communications:

  • Liaise with Support Office (SO), Global Centre (GC) and other WV entity communications to pursue, prioritize, coordinate, pitch, react to and manage media interviews, opportunities and content, including development of press releases.
  • Facilitate local and international media visits to market & profile WV DRC’s response.
  • Ensure all materials are shared via WV Relief, Skype chats, and other networks as appropriate.
  • Develop and update response narrative, key messages, Q&As and guidelines in order to proactively and effectively position the humanitarian crisis and World Vision’s response.
  • Develop and maintain key media contacts and build relationships with different media houses.
  • Coordinate, plan and facilitate VIP visits from other World Vision/external partners.
  • Coordinate with Security and Admin to brief VIPs on cultural and contextual issues, key messages and prepare VIPs to serve as spokespersons or ambassadors.
  • Support the handling and management of all media crisis communications within the guidelines of the NO, RO and WVI.

Branding:

  • Ensure WV brand uniformly implemented across responses, working with WV partner organizations, program managers and NO as appropriate.
  • Analyses the humanitarian, media, political, security and response landscape for positioning opportunities and risk management in order to advise leadership (WV risk specialists) and effectively position World Vision, the response and humanitarian issues.
  • Understands World Vision’s brand - ensures conformity.
  • Ensures the response effectively positions itself with a clear narrative, key messages and Q&As, in alignment with the response communications strategy.
Educational Background: 
BA in journalism or communications/public relations or at least 3 years (or more) relevant working experience in related field.
Skills/Experience: 
  • At least 4 years prior experience
  • English & French language fluency (written and verbal).
  • Excellent writing and photography skills.
  • Excellent interpersonal skills (specifically with working with people from a variety of cultures).
  • High level of confidence and confidentiality.
  • Strong working knowledge of Microsoft office and Adobe Creative Suite (Lightroom, Premiere Pro, InDesign).
  • An energetic, analytical and self-starting approach to executing work that involve significant responsibility.
  • Demonstrated ability to think and manage strategically, plan and meet deadlines.

Preferred Qualifications:

  • Experience in working in an emergency context.
  • Excellent writing, photographic and Video skills is required.
  • Experience updating a web CMS and creating content for social media.
  • Excellent interpersonal and cross-cultural communication skills.
  • Understanding of political sensitivities and experience in advocacy roles.
  • Experience working with media and drafting key messages.
  • Team player with good organizational skills.
  • English and French language fluency (written and verbal).
  • HEAT or SAINT security training.

Working Environment/Travel:

  • Work environment: Office-based with frequent travel to the field.
  • Travel: 70% travel within country to various responses is expected (across the country).
  • Out of hours work: 10% (occasional last-minute requests or media interest may require out of hours work) and field and media visits may take place over weekends.
  • On call: Always except on leave.

Organization Info

World Vision

Overview
Headquarters: 
Federal Way, WA, United States
Annual Budget : 
More than $500M
Founded: 
1982
About Us
Mission: 

Our vision for every child, life in all its fullness; Our prayer for every heart, the will to make it so. World Vision is a Christian relief, development and advocacy organization dedicated to working with children, families and communities to overcome poverty and injustice. Inspired by our Christian values, we are dedicated to working with the world's most vulnerable people. We serve all people regardless of religion, race, ethnicity, or gender.

Our mission: World Vision is an international partnership of Christians whose mission is to follow our Lord and Savior Jesus Christ in working with the poor and oppressed to promote human transformation, seek justice, and bear witness to the good news of the Kingdom of God.

Listing Stats

Post Date: 
Sep 25 2019
Active Until: 
Oct 25 2019
Hiring Organization: 
World Vision
industry: 
Nonprofit