This Regional Care Consultant is responsible for providing care consultation and education services for the counties included in the designated service area of operation. Responsibilities include scheduling and implementing community and care partner education, participation in a chapter-wide quality assurance program, provision of care consultation on dementia-related clinical / family issues, development and maintenance of medical primary care provider relations and the assistance in the development of informational resources. This position will fulfill requirements of a contract with the North Dakota Department of Human Services including accurate and timely documentation, development and facilitation of care consultation services and trainings and tracking referrals.
- Provides Care Consultation services to individuals with dementia (any stage) and their care partners. Care consultation may consist of assessment of needs, identification of issues/concerns and available resources, development of a plan of care, referral to appropriate resources, provision of emotional support and education about dementia, and follow-up, as needed. Care consultation services may be provided by phone, or in person through individual and family meetings.
- Delivers community/family and professional education programs
- Performs outreach activities in the community and in health care systems to increase referrals to the Association
- Discusses challenging cases with supervisor, as appropriate, and works collaboratively with other Care Consultant staff
- Maintains appropriate documentation in database
- Increases the number of people with early dementia who access Alzheimer’s Association products and services
- Participates in regular clinical staffing, group/individual supervision, and continuing education sessions
- Recruits and co-manages volunteers who deliver education and outreach activities
- Travels frequently to Grand Forks and surrounding communities around eastern North Dakota to deliver education, care consultation, and outreach
- Represents the Association in media interviews, as needed
- Three years experience working in the geriatric field and the provision of psycho-social assessments and related action planning
- Experience working with diverse communities, preferred
- Knowledge of Alzheimer’s disease and related disorders
- Experienced clinical/counseling skills in listening, assessment, empathy, advocacy, negotiation, referral, and closure
- Professional experience conducting health evaluations, diagnostic intakes, and/or crisis intervention counseling
- Strong presentation skills and previous experience as a public speaker or educator
- Strong organizational, project management skills, and possess the ability to work independently
- Knowledge of community resources
- Learns quickly, flexible, and open to change
- Willingness to work on evenings and weekends, if necessary
- Ability to travel within the eastern part of ND on an extensive basis, with occasional overnight stays.