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General Manager

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Falls Village, CT

Isabella Freedman Jewish Retreat Center, the home of Hazon, is a year-round retreat facility that serves 6,000 guests per year and is located in Falls Village, CT.

Hazon is the largest faith-based environmental organization in the U.S. and is building a movement that strengthens Jewish life and contributes to a more environmentally sustainable world for all. As the Jewish lab for sustainability, Hazon effects change through immersive experiences and inspires individuals and communities to make specific commitments to change with a particular focus on food systems. Some of Hazon’s most powerful programming takes place at the retreat center, which is a beautiful haven in the Berkshire mountains. Hazon also has offices in New York City and in Detroit, MI.

The General Manager is responsible for overseeing all operations at the Isabella Freedman Retreat Center and ensuring excellent guest experiences, with a particular focus on improving food and dining. This is a full-time, exempt position that requires a flexible schedule including nights, holidays, and weekends. The General Manager will report to the Executive Vice President and serve as a member of the Hazon Senior Team, collaborating closely with retreat center leadership.

This is a hands-on job. It needs someone who is hard-working, has strong people skills, thoughtfully makes difficult decisions, and seeks to solve problems. You need to be financially literate, emotionally intelligent and a capable personnel manager. For the right person this will be an absolutely outstanding and deeply satisfying experience. We have great staff, great programs and great participants that need strong leadership to strengthen performance, break silos, improve communications, increase revenues, and control costs.

Areas of Responsibility: 


●      Operations 

○      Overall responsibility for ensuring top-level service and personalized hospitality.

○      Develop, implement and monitor schedules for all operational staff.

○      Review purchasing sources, specifications, etc., for improvement in quality, service, and/or price.

○      Work with the Director of Facilities and maintenance staff to properly maintain the facilities.

○      Become knowledgeable about pertinent local laws/regulations.


●      Food Services

○      Supervise the Food Services team, ensuring teamwork, communication, and collaboration. Clearly describe, assign and delegate responsibility and authority for the operation of the Food Services department.

○      Implement effective control of food, beverage and labor costs with a focus on significant expense reductions from 2019 levels.

○      Work with retreats departments to coordinate food services for events.

○      Oversee food production systems and execution, quality control, recipes, education, costing, and planning.  


●      Budget & Reporting

○      Work with Hazon’s Budget team to oversee finances, including development of tools to assist with budgeting, tracking, and forecasting. 

○      Establish and implement realistic and effective operating and capital budgets; help the budget team compare actual operating results with budgeted projections; facilitate operational profitability through proper anticipation and adjustment of retreat center operations.

○      Evaluate and thoughtfully control expenses. 

○      Prepare reports, as requested, in a timely manner, to develop improved management decision-making and critical evaluation of work activities.


●      Supervision, Personnel Management & Staff Development

○      Supervise lead staff in Food Services, Facilities, Retreat Sales & Coordination.

○      Lead, inspire and hold accountable all employees to ensure that the organization culture is practiced throughout the retreat center. Train, motivate and support facilities staff to ensure quality service.

○      Communicate clearly with all employees and keep them informed of matters which pertain to their jobs. Facilitate departmental meetings.

○      Work closely with Hazon’s Human Resources department to periodically audit systems to ensure that hiring, on-boarding, benefits, training, evaluation, compensation, records, insurances, terminations, equal employment opportunity adherence, etc., are being done efficiently.

○      Counsel, coach, discipline and document performance of staff. Recognize and reward superior performance.


●      Mission Fulfilment

○      Work with retreat staff to nurture cutting edge immersive and transformative Jewish retreat experiences.

○      Serve on Hazon’s senior team to ensure the retreat center’s alignment with organizational vision, strategy and goals.

○      Help make decisions around food and labor that uphold Hazon’s high ethical and moral standards while maintaining a sustainable cost structure.

○      Maintain good rapport with local community officials, appropriate professional associations, partner institutions and community groups.

○      Respond to any reasonable task assigned by the Executive Vice President.



●      Significant (10+ years preferred) industry experience in hospitality and/or retreat center management

●      Experience supervising a kitchen and front-of-house staff

●      Four-year college degree preferred

●      Advanced PC Skills – Outlook, Microsoft Word, PowerPoint and Excel preferred

●      Proven leader with a consistent record of solid performance and results achievement

●      Outstanding verbal and written communication skills


Salary range is $90,000-$105,000, commensurate with experience, plus benefits. Housing may be available.

How to Apply: 

To apply, send a resume and cover letter to [email protected] with “General Manager” in the subject line.

Organization Info

Hazon, Inc

New York, NY, United States
51-200 employees
About Us

We create healthier and more sustainable communities in the Jewish world and beyond.


Hazon’s New York Ride is held over 4 days during Labor Day weekend in the New York area and draws over 300 participants from across the country. Rider fundraising supports the work of Hazon and its major partners. A series of smaller grants are allocated to projects in the Jewish community.

The Arava Institute & Hazon Israel Ride is held annually over 7 days in the Fall. The Israel Ride is a 200-300 mile journey that provides participants the opportunity to experience the beauty and challenges of the Israeli landscape in a whole new way.

Retreats at Isabella Freedman take place throughout the year. Click here for a full list of upcoming retreats.

The Hazon Food Conference brings together foodies, educators, rabbis, farmers, nutritionists, chefs, food writers, and families who share a passion for learning about and celebrating food.

The Adamah Fellowship is a three-month leadership training program for Jewish young adults in their 20s that integrates organic farming, sustainable living, Jewish learning, community building and contemplative spiritual practice.

Teva is a transformative experience twice over: first, for the middle-school students who come for four days at a time to connect Jewish tradition and ecological stewardship; and secondly, for the 20-somethings (and a few 30-somethings) who live at Teva for 10 weeks at a time, teaching the intensive Teva programs.

Why Work For Us?: 

Hazon works to create healthier and more sustainable communities in the Jewish world and beyond. We’re the largest dedicated environmental organization in the American Jewish community. In aggregate we’re seeking to shift the nature of what it means to be Jewish in the 21st century – enabling and encouraging Jewish people to have an impact in the world and transforming Jewish life in the process. We are based in New York City and the Isabella Freedman Jewish Retreat Center in Falls Village CT. We also have offices in Denver, Boulder, and Detroit.

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Listing Stats

Post Date: 
Feb 24 2020
Active Until: 
Mar 24 2020
Hiring Organization: 
Hazon, Inc