The Specialist, Website Content Management will be responsible for the management of web projects on the Adobe Experience Manager (AEM) and Blackbaud’s Luminate platforms, including project planning and creation of detailed specifications for new functionality on the Agency’s transactional platform. The Specialist will be responsible for utilizing a technical and innovative approach to their work so as to support key fundraising initiatives online.
Areas of Responsibility:
Project Management (45%)
- Collaborate with creative and content teams, internal clients, and external vendors to develop and manage project plans, from scoping and scheduling to implementation / production and post go-live support.
- Assist in establishing specifications and quality standards and procedures to be employed throughout web projects. Work with stakeholders to develop requirements, use cases to evaluate whether deliverables meet design, UX and functional requirements.
- Ensure projects are completed as specified and carefully monitor client expectations for deliverables. Collaborate with the Manager, Digital Content Production to create project plans using the web project tracker database and other tools to monitor project status and meet deadlines.
- Report project and issue status to product stakeholders (Sponsorship Marketing, Peer to Peer, Gift Catalog). Keep manager informed of key issues.
Implementation (45%)
- Create, edit and publish web content using Adobe Experience Manger Content Management System and HTML editor on the Save the Children website.
- Create, edit and publish transactional web content using Luminate modules, such as gift catalog products, sponsorship, peer-to-peer and donation forms, gathering all relevant information including financial codes, copy, images, payment arrays and other required content.
- Work together with the Quality Assurance Manager to ensure all front end and back end web deliverables are reviewed before and after the go live date.
Other Duties as Assigned (10%)
- Work with Supporter Services Unit, Donor Services, digital developers and IT to flag, report, troubleshoot and resolve user issues with website functionality and connectivity.
- Available and on call during emergency responses. May require night or weekend work.
Educational Background:
High School or Technical/Vocational Degree
Skills/Experience:
- Minimum 3-5 years' experience in area of expertise
- Experience publishing digital content using enterprise CMS platforms and e-commerce platforms.
- Proven experience in a digital project management role, with the ability to organize projects and priorities.
- Strong Interest in learning digital project management methodologies, such as Agile development.
- Efficiency with attention to detail is required to ensure speed to market of jobs with deadlines.
- Ability to work under tight deadlines and possess strong time management skills.
Preferred Qualifications
- Bachelor of Arts or Science in a relevant field preferred
- Experience with Adobe Experience Manager, and the Luminate platform or another Blackbaud product.
- HTML, CSS and JavaScript.
Compensation/Benefits:
- Aetna Medical and Dental insurance with a concierge service
- Health Care and Dependent Care Flexible Spending Account
- Vision Insurance
- Life insurance
- Employee Assistance Program
- Commuter Benefit Program
- Vacation and Sick leave
- Paid holidays
What makes us special!
- Generous Retirement Savings with matching company contributions of up to 8%
- Family Leave – 10 additional days of paid time off for you to use to care for your family members
- Additional Maternity and Paternity Leave – 30 days where parents can take additional paid leave (beyond short-term disability and FMLA) at the birth or adoption of a child during that critical first year!
- Critical Child Illness Leave – We hope you never have to use it, but we will provide an additional 30 days of paid leave per year should your dependent child be faced with a critical illness.
- Pet Insurance, Critical Illness Insurance, Identity Protection, Home, Auto and additional Life insurances
- Summer Fun Fridays – Early release at 1:30 pm on selected Fridays during the summer months.
- Volunteer Day – One paid day a year to support the causes that matter to you!
- Ergonomic Options – Every employee at our HQ offices has the option of a sitting/standing desk
- Leadership and Employee Development Training, including:
- Our remarkable in-house CORE, Senior Management Development, and Leadership Development Programs
- Language learning opportunities
- Continuous Improvement skill development programs
- Brown Bag information sharing sessions
- Work hard/Play hard! We make sure there’s ample opportunity for fun, engagement, and celebration while you work, such as networking events, March Madness, World Cup, Dodgeball Tournaments, Take Your Child to Work Day, Founder’s Day, and our annual Day of Service
Job Function:
Organization Info
Listing Stats
Post Date:
Oct 20 2019
Active Until:
Nov 20 2019
Hiring Organization:
Save the Children US
industry:
Nonprofit