The Quality Assurance Manager will test, document, troubleshot and prepare projects and products for launch. The Manager will use a creative, innovative approach to work, offer observations and recommendations and take our team to the next level in terms of accuracy.
Areas of Responsibility:
Testing and Approving (45%)
- Approve incoming materials and finished products by reviewing specifications, conducting visual tests, rejecting and returning materials if necessary
- Review digital materials to ensure there is consistency and integrity with the Save the Children brand
- Accountable for testing and troubleshooting website functionality on key devices and browsers
Documentation/Implementation (40%)
- Assist in implementing quality assurance standards through the digital platforms by evaluating system functionality, project requirements, and online processes. Develop effective, efficient testing protocol that can be used across all product lines.
- Assist in defining and monitoring website risk management activities as new products are launched online.
- Responsible for reporting and documenting problems, concerns or any issues identified during the review process
Other duties as assigned (10%)
- Proactively identify opportunities for improvement to processes and tools used in the execution of project and quality control activities
- Support online SEO efforts by making routine updates to the Save the Children sitemap and Custom Search Engines to maintain the websites prominent position in search.
- Work with Manger of Digital Operations and test user issues identified by Donor Services. After the issue has been resolved, complete necessary end to end testing to ensure the problem has been resolved
Reputation Management (5%)
- Monitor Save the Children’s reputation on external referral websites. Ensure the most up to date rankings are visible on the Save the Children website across all platforms. Cultivate engagement across Save the Children staff to boost ratings on top validation websites. Perform other duties as may be required.
Educational Background:
High School Diploma
Skills/Experience:
- Minimum 3-5 years’ of related experience in corporate or non-profit environment.
- Understanding of Quality Control and Assurance concepts and test case management.
- Ability to work under tight deadlines and possess strong time management and multitasking skills.
- Strong interest in learning digital technologies and processes.
- Skilled at analyzing information, documentation, promoting process improvement and managing processes.
- Efficiency with attention to detail.
- Ability to communicate effectively and translate skills and knowledge to others.
Preferred Qualifications
- Bachelors of Arts or Science in a relevant field
Compensation/Benefits:
- Meaningful work, with a knowledge that you are changing the lives of children all around the world
- A family friendly work environment
- Highly collaborative and innovative teams
- Generous paid vacation days, holidays, family leave days, and sick time
- Healthcare plans including medical, dental, and life insurance
- Retirement savings account with matching company contributions
- Structured and formalized management development and coaching programs for mid and senior level managers
- Extensive e-learning opportunities on a variety of topics offered through our affiliation with several prestigious universities as well as language learning opportunities.
Job Function:
Organization Info
Listing Stats
Post Date:
Feb 28 2018
Active Until:
Mar 28 2018
Hiring Organization:
Save the Children US
industry:
Nonprofit