The Individual Philanthropy Group focuses on developing relationships with major donors and prospects ($10,000 and above) and the Coordinator, Individual Philanthropy plays an important role in ensuring the fast-paced team runs smoothly. S/he will provide all necessary administrative support to the Associate Vice President, Individual Philanthropy, and the department as a whole, including supporting the West Coast team as needed. The Coordinator will assist on a variety of responsibilities across the department and assist on special projects as needed. This position is located in Fairfield, CT.
Provide administrative assistance to the Individual Philanthropy team as a whole (45%):
- Liaison between Individual Philanthropy and the Goal and Performance Management Unit within Resource Development to manage timesheets, expense inquiries, review travel posts, and obtain budget codes, among other administrative duties.
- Maintain team PO Box expenses and off-site storage, coordinating with Building Operations.
- Coordinate team retreats and team meetings; managing agendas, and all supporting materials, including logistics and follow-up on action items.
- Prepare and send out weekly team emails and weekly team wins.
- Maintain team inventory including but not limited to, supplies and fundraising materials; must be able to coordinate with internal and external stakeholders.
- Support West Coast team serving as headquarters point person; assist with ad hoc requests, mailings, supplies, and fundraising materials, among other duties
- Process gifts and be the point person for Gift Processing in Finance.
- Handle travel arrangements for salon events and donor visits for fundraising Directors and above.
- Handle expense reimbursements for fundraising Directors and above.
- Update and maintain external and internal website landing pages quarterly.
- Maintain department email mailbox for inquiries from general public
- Coordinate with Human Resources and the Goal and Performance Management Unit to secure interns and or skilled volunteers for each semester for fundraising team.
- Assist in the onboarding process of new hires; maintain new hire checklist, and support hiring manager as needed.
- Support ad hoc requests and support other projects as requested.
Provide assistance to the Associate Vice President, Individual Philanthropy in organizing and executing various administrative functions including (35%):
- Coordinate calendar in a dynamic and ever-changing environment; ensuring accuracy, timeliness and strong communication.
- Prepare donor materials as requested, including but not limited to: mail merges, printing and binding donor materials, submitting tracker requests, and perform other various duties as needed.
- Assist with development of materials for senior management meetings, donor meetings and additional high value meetings as needed; draft presentations as required.
- Handle travel and conference arrangements, and expense reimbursements.
- Maintain department contact list, organizational chart and calendar.
- Manage department credit card; maintain and monitor monthly reconciliations, coordinating with Accounts Payable in Finance.
- Coordinate with Human Resources and candidates to set up interviews for new staff; if candidates are hired, manage the onboarding process.
Assist with special projects as requested by the Associate Vice President and members of the team (10%):
- Coordinate year-end thank-you campaign for high value donors; working cross-departmentally within the agency.
- Coordinate high value donor calls and marketing outreach; working cross-departmentally within Resource Development
- Assist with salons, galas and other events as needed.
- Coordinate email campaigns using online marketing platform and update donor records accordingly.
Coordinate and streamline day-to-day operations through effective communication and knowledge management strategies with internal stakeholders across the agency (5%):
- Attend Resource Development Senior Management Support Team meetings; network and collaborate with peers within the division.
- Perform other job duties as required.
Growth and professional development opportunities (5%):
- Offer your time and skillset to support colleagues within the department and the agency on various continuous improvement and innovation projects; including participation in agency trainings.
- You have a minimum 2-3 years' experience in area of expertise
- Professional manner and appearance
- Anticipates Associate Vice President support needs without being prompted
- Highly-efficient administrator with strong time management skills
- Ability to self-organize, set priorities, handle multiple tasks simultaneously and flexibility to shift priorities as needed
- High level of organization and follow-through skills
- High degree of accuracy and attention to detail
- Highly adaptable and flexible; willing to experience a wide variety of people, departments and processes
- High level of personal confidence and comfortable working independently
- Strong attention to detail including written and visual
- Strong written communication skills
- Able to handle and remember large amounts of information
- Ability to maintain confidentiality at all times
- Creative problem solver
- Excellent interpersonal skills
- Positive, upbeat personality and calm under pressure
- Exceptional external presence; ability to make others feel comfortable and appreciated, both verbally and in written communication
- Solid skills in Microsoft Office and Office 365 products; ability to learn systems quickly and use technology to streamline tasks
Preferred Qualifications
- You have 3+ years’ experience in area of expertise
- Associate or Bachelor’s Degree
- 2-3 years of experience in a fundraising environment
- Experience with donor databases
- Meaningful work, with a knowledge that you are changing the lives of children all around the world
- A family friendly work environment
- Highly collaborative and innovative teams
- Generous paid vacation days, holidays, family leave days, and sick time
- Healthcare plans including medical, dental, and life insurance
- Retirement savings account with matching company contributions
- Structured and formalized management development and coaching programs for mid and senior level managers
- Extensive e-learning opportunities on a variety of topics offered through our affiliation with several prestigious universities as well as language learning opportunities