Project Operations Manager I

• With oversight by the Director, manages and guides the day-to-day activities of the project with an emphasis on management of subcontracting, facilities and overall administrative program operations between headquarters and regional and country field offices. Ensure all operations, administrative and contractual activities and expenditures are consistent with project's work plan and budget.
• Serve as liaison between Contracts Department and project staff with regard to consultant agreements and work orders, fixed price agreements, subcontracts, sub agreements, and necessary modifications; preliminary review of contractor vouchers for accuracy and compliance with client's billing requirements.
• Assist Business Support with the coordination of country and regional field presence, whether in the form of new offices or as a supplement of staff, equipment, and infrastructure to an existing office.
• Work with project staff to formalize Statements of Work (SOW) into contracts (e.g. consultant work orders, subcontracts, purchase orders, etc.).
• Monitor and enforce compliance to organization and/or USAID policies and regulations for procurement, completion of contractual deliverables, and other areas; monitor concerns and address technical staff questions regarding contracts and client compliance; advise and take corrective action.
• Ensure that all deliverables for all contractual arrangements are tracked, monitored, and delivered; includes developing and managing an appropriate tracking mechanism. Coordinate and monitor program activities with respective project staff and field staff, to perform the necessary field office startup procedures, office operations and activities. Responsible for the development/ refinement of program operations at both the headquarter level and field level, to ensure strict internal controls, by tracking all administrative and contractual obligations such as consultant work orders and agreements, purchase orders, letter agreements, sub agreements, and deliverables.  Includes working with both headquarter staff and field office staff in developing and monitoring country work plans and budgets.
• Manages the project's filing system for all contracts and agreements, and other documentation, materials, and deliverables.

Supervision Given/Received:

• May manage and provide guidance to other lower level personnel.
• Ability to initiate and implement activities with minimal oversight and supervision, assess priorities, and competently complete a variety of activities with a high level of accuracy and timeliness.
• Coordinates project plans, budgets, training and resources with management to achieve goals.
• Typically reports to a Director

Problem Solving & Impact:

• Responsible for helping to ensure that projects are staying within the established scope and budgetary parameters through analysis and consultation with management.
• Resolves issues and navigates obstacles to deliver work products.
• Identifies and resolves problems that would not require management’s direct involvement.
• Identifies and resolves problems in a timely manner and gathers and analyzes information skillfully.
• Addresses problems in accordance with priorities, policies, commitments, and program goals.
• Demonstrates ability to differentiate between situations which can be handled independently and those which require escalation.
• Researches and develops solutions for unusual and novel situations.
• Contributions are usually limited to task-related activities.
• Errors impact the department’s ability to achieve results.
• Erroneous actions could result in delay of schedules and impact established timelines.
• Errors could be difficult to detect and could require expenditures to resolve.