This position is responsible for providing vision, leadership, planning, project coordination, and management for the development of a cost-effective Human Resource Management System (HRMS) for the organization's cloud Enterprise Resource Planning (ERP) system Workday while concurrently facilitating efficient operations to meet current and future business needs within the organization. Responsible for analyzing and directing all functional related activities within the scope of the HRMS. This position is accountable for ensuring continuity and successful delivery of functional services to users throughout the organization in the areas such as global payroll, talent management, recruitment, etc.
- Build and maintain a strong HRMS team through effective recruiting, team building and succession planning.
- Develops practices to ensure data integrity, security and quality using technical expertise to provide recommendations for system configuration and upgrades.
- Promotes proactive approaches using HRMS to solve business needs/problems and enhancing the understanding and acceptance of HRMS capabilities.
- Manages upgrades and testing of HRMS system.
- Plans, budgets, and forecasts HRMS needs and applications.
- Partners with business owners to define and develop requirements, re-engineer current processes, and implement tools to support Human Resources initiatives in Workday and other Human Resources systems.
- Ensures that the tools are client-focused, user-friendly, and flexible to adapt to changes in the business environment.
- Manages HR development initiatives by leading the collection and documentation of business requirements from HR business partners, leading the design and execution of test plan where applicable and leading the collection of sign-off from HR business partners for implementation.
- Partners with HR business owners and ISS partners to develop and implement HR technologies.
- Oversees all work requests initiated by HRIS.
- Provides direct support to all Human Resources administrators on an as-needed basis; evaluates problems and offers solutions.
- Assists in developing and planning system enhancements and future rollouts.
- Manages/prepares annual audit reviews.
- Oversees the planning and execution of table and program design/maintenance, documentation updates, system security administration, query facilities, and reports.
- Manages HRIS user access profiles and organizational structural changes.
- Designs/maintains operator and query system security.
- Communicates system changes, upgrades and general information to staff and end-users.
- Facilitates both formal and ad hoc Workday HR query training to users while overseeing other HRIS content and training curriculum.
Supervision Given / Received:
- Manages staff and develops operational objectives and assignments to achieve department and organizational goals.
- Plans procedures, budgets, training and resources with management to achieve strategic goals.
- Typically reports to a Director.
- Comprehensive knowledge of concepts, procedures, and practices or Human Resources and Human Resource Management Systems.
- Excellent oral and written communication skills.
- Excellent quantitative and analytical skills.
- Strong critical thinking and problem-solving skills.
- Ability to analyze and interpret data, identify errors and prepare reports.
- Ability to influence, motivate and collaborate with others.
- Typically requires 10+ years of HR management and systems experience including Workday HCM/Payroll and other talent management and applicant systems.
- Strong interpersonal skills, ability to prioritize work, excellent organization skills, ability to improve processes. Strong project management skills. Articulate, professional and able to communicate in a clear, positive manner with clients and staff.
- Strong working knowledge of Human Resources field.
- Must be able to read; write and speak fluent English.
- Certification in Human Resources
- Prior work experience in a non-governmental organization (NGO).
- Workday HCM and Payroll experience preferred.
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