Global Research and Services (GRS) helps support and conduct clinical research in low-resource settings around the world. This role will be a critical member of the GRS Business Development team.
Areas of Responsibility:
- Manages and supports partnerships with pharmaceutical and biotech clients and strategic partners by conducting research and analyses.
- Assists director of business development with business strategies, planning, and other business development concerns or needs.
- Participates with management in the development and implementation of the engagement and targeted activity plan which will include prioritizing activity objectives.
- Reviews quarterly plan ongoing to determine where adjustments may be required.
- Initiates and prioritizes use of Clin Trials.Gov and customer web site or other online tools to conduct research and monitors factors with in accounts to capitalize on opportunities to assess ideal points of entry and to determine clinical development needs of account.
- Manages lead generation for potential clients and strategic partners. Including but not limited to cold calling and managing email campaigns.
- Maintains effective and meaningful relationships with developed leads on a continuous basis; works to engagement pathways and coverage targets.
- Initiates and manages effective relationships with active and prospect clients in order to determine near and far term clinical development needs.
- Documents and monitors progress in Customer Relationship Management (CRM), SalesForce, software, including lead research details, tracking contacts, and pertinent follow-up information.
- Validates, and coordinates smooth transfer of clients from Account Development to Business Development.
- Generates reports of RFPs and Active/ Prospect account penetration, coverage and engagement.
- Provides support and planning for business development initiatives including conferences, meetings, bid defenses, webinars, etc.
- Develops a social media engagement strategy for brand awareness.
Supervision Given/Received:
- Has no supervisory responsibility.
- Contributes to business and operational decisions that affect the department.
- Reports to a Director.
Educational Background:
Bachelor's Degree or its International Equivalent.
Skills/Experience:
Applied Knowledge & Skills:
- Working knowledge of fundamental concepts, practices and procedures of business
- development within the clinical research industry
- Excellent oral and written communication skills.
- Strong critical thinking and problem solving skills.
- Strong presentation in front of clients with ability to give FHI 360’s pitch
- Ability to overcome objections in a negotiation setting through solution-oriented thinking
- Strong follow-up with clients both internal and external
- Previous use of a CRM, SalesForce preferred
- Ability to analyze data, identify trends and prepare reports
- Ability to leverage social media for marketing purposes
- Ability to negotiate, influences, and collaborate with others.
Problem Solving & Impact:
- Works on problems that are diverse and require analysis of data and identifiable factors.
- Works well under pressured timelines and driven by milestone incentives.
- Exercises judgment within defined practices and procedures to select methods and techniques to obtain results.
- Decisions and actions may affect a work unit or area within a department.
Technology to be Used:
- Personal Computer, Microsoft Office (i.e. Word, Excel, PowerPoint, etc.), e-mail, social media, smartphone, SalesForce, printer, calculator, copier, cell phones, PDAs and other hand held devices.
Typical Physical Demands:
- Typical office environment. Ability to sit and stand for extended periods of time; ability to lift 5-50lbs.
Experience:
- Typically requires 3-5 years of experience with business development.
- Articulate, professional and able to communicate in a clear, positive manner with clients and staff.
- Must be able to read, write, and speak fluent English.
- Prior work experience in a CRO, ARO or pharmaceutical or biotech company.
Education**
- Business Administration, Public Health, Social Sciences or Related Field.
** Or an equivalent combination of relevant education and/or experience sufficient to successfully perform the key responsibilities of the job.
Compensation/Benefits:
FHI 360 fosters the strength and health of its workforce through a competitive benefits package, professional development and policies and programs that support healthy work/life balance. Join our global workforce to make a positive difference for others — and yourself.
Additional Information:
Travel Requirements: 25%
Job Function:
Organization Info
Listing Stats
Post Date:
Nov 30 2017
Active Until:
Dec 30 2017
Hiring Organization:
Fhi 360
industry:
Nonprofit