The American Heart Association (AHA) has an excellent opportunity for a Governance Administrator for Business Operations in our National Center office located in Dallas, Texas
In this role, you will be responsible for overseeing and coordinating the strategic planning and execution of the national committee nominations process along with overseeing the quality of committee records and governance processes. The Governance Administrator will keep abreast of all committee management operations and provides support to national committee staff, as well as to field offices. The Governance Administrator works with Committee Staff, Affiliate EVPs and staff, IT Developers, Business Analysts, and members of the executive team to implement policies and procedures to support the nominations process.
- Work closely with hi-level staff liaisons to identify, recruit, and cultivate volunteer leadership nominees to serve on 40 national committees. Works closely with senior leadership and support staff to ensure accurate national committee nominee information is provided in Dynamics.
- Develops reports for review by senior staff and volunteer leadership. Maintains and updates volunteer records and committee rosters in Dynamics.
- Coordinate with hi-level staff and volunteers, including the CEO and incoming national board chairman and president to secure committee chairperson appointments. Coordinates committee chairperson assignments for review by the incoming chairman and president
- Oversee the development and maintenance of a customer relationship database (Microsoft Dynamics) to accurately account for current and past volunteer information and committee assignments. Identify opportunities to enhance the nominations process through understanding of features in Dynamics; volunteerism business unit owner and Dynamics power user.
- Open, track, and implement Dynamics enhancement projects; involved in system upgrades and testing twice a year with Business Technology Staff. Work with business analysts and developers to determine if system enhancements will conflict with the volunteerism business unit, including advising them of impact of changes on features utilized by business units across AHA. Attends monthly training and support meetings conducted by Business Technology Staff. Collaborate with other business units on new system features and nominations functions as related to Dynamics.
- Organizes committee assignments by volunteer, and then drafts and sends appointment letters to all volunteers on 40 national committees.
- Work with Business Technology and Diligent staff to develop superuser skills in the board portal. Develop applicable training for both staff and volunteers on the use of the new portal. Create committee groups as needed and monitor use of licenses.
- Train all committee support staff on committee management and nominations process. Hold Dynamics training classes in person and via Skype throughout the year with support staff on updating and maintaining volunteer data.
- Five (5) years of experience of proven organization skills and exceptional detail orientation
- Five (5) years of experience of effective oral and written communications including conversing by telephone and in writing, with clear and concise emails and written documents
- Five (5) years of experience proofreading, spelling, and grammar
- Five (5) years of experience with advanced knowledge and skill in Microsoft Office 2013 used for word processing, email, presentations and Excel spreadsheet
- Two (2) years of experience working in Microsoft Dynamics, Diligent, and SharePoint.
- There is no travel required for this position.
Here are some of the preferred skills we are looking for:
- Five (5) years of experience of knowledge of the overall AHA/ASA organization is preferred including Affiliates, national AHA committees, and Scientific Councils
- A minimum of six (6) months experience with Skype