The American Heart Association (AHA) has an excellent opportunity for a Director, Enterprise Applications in our National Center office located in Dallas, TX .
The primary responsibility of the Director of Enterprise Applications is to provide strategic direction, planning and support of all internally facing enterprise applications at the AHA. The Director is also responsible for understanding the needs of the various business units and building relationships with the different business unit leaders. Additionally, the Director is responsible for building strategic relationships with the technology partners / vendors and for creating technology roadmaps for future application enhancements and upgrades. Technologists in this department have deep levels of understanding in their various areas of expertise and as such they provide critical application support to the business units. The Director is responsible for ensuring high performance outcomes from these resources and that the needs of the organization are being met or exceeded. Emphasis on business value and quality of service is critical while working to reduce the cost of application maintenance and support.
- Provides leadership and direction in the management of AHA internally facing enterprise applications.
- Mentors the Enterprise Applications Team’s managers for Oracle JDEdwards, Workday, MS SharePoint and MS Dynamics CRM as well as a variety of other business unit specific applications.
- Working with business unit leaders, directs strategic planning for enterprise application roadmap for AHA.
- Liaises with leadership across AHA to insure technology services AHA needs and determine future needs.
- Manages staff issues and other administrative duties.
- Manages relationships and negotiations with strategic vendors for enterprise applications.
- Evaluates application support model in pursuit of process improvements, productivity improvements and growth opportunities for staff members.
- Determines processes, projects and procedures to create efficiencies and cut costs within the department. Finds opportunities for doing so across AHA.
- Researches and implements new technologies enabling new business processes and opportunities for AHA.
- Provides leadership to implementation planning for software rollouts, products and services.
- Leverages AHA technology investment by maximizing life, utility and maintenance of systems.
- Minimum of ten (10) years of Supervisory experience in a software application technology environment.
- Prior experience building and leading teams who tackle complex problems and perform broad technology implementations.
- Knowledge of enterprise application support and implementation.
- Broad based leadership and general business management experience gained in a variety of assignments, functions, and business environments including distributed team and remote management
- Ability to negotiate contracts with controls and service levels
- Broad understanding of technology and technology evaluation techniques.
- Analysis and creative problem solving techniques.
- Working knowledge of technology security and best practices.
- Demonstrated ability to stay current with technology trends and assess business value.
- Ability to plan and manage multiple budgets as well as set, communicate and achieve business goals.
- Must be able to travel overnight approx. 5% of the time.
Here are some of the preferred skills we are looking for:
- Prior management of Enterprise Applications
- Business analysis, needs assessments experience
- Staff development planning
- ITIL certification