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Business Analyst - Sitecore and Content Management System

This job is no longer available

The American Heart Association (AHA) has an excellent opportunity for a Business Analystin our National Center office located in Dallas, Texas.

Areas of Responsibility: 
  • Gather, analyze, and document business data requirements, workflow processes, and process improvements. Conduct interviews with business leaders and subject matter experts to elicit and identify user requirements.
  • Translate business requirements to technical requirements in conjunction with technical team. Document and gain approval for requirements from project team and business sponsor.
  • Provide data analysis for integration requirements, reporting needs, and other functions. Maintain effective communications with supervisor, project managers and team members.
  • Trace requirements to deployed system to ensure all the requirements are met. Participate in development and deployment process as needed.
  • Create use cases and test scripts for functional and user acceptance testing and serve as liaison to business during UAT process. Identify and resolve defects as requested.
  • Provide status updates and reporting while meeting project schedule, deadlines, milestones, and budget. Inform Project Manager of technical issues, project barriers and resolutions.
  • Provide use cases and other documentation for development of training and user documentation. Assist in developing training documents as requested or needed.
  • Applies detailed knowledge of Sitecore Content Management System and Web Technologies to assist in product development and requirement refinement
  • Validates and maintains product backlogs, defects, and sprint plans and processes
  • Works within an Agile framework methodology to deliver product in two-week sprints, prioritizing the development team’s work with Scrum or Kanban.
  • Works with our Content and Development teams to break down features into a detailed product backlog
  • Works with developers and QA to refine user stories and determine an appropriate level of acceptance testing
  • Works directly with the development team, answers questions related to acceptance criteria.
  • Supports Content team with specific questions, training and guidance during product deployment
  • Calls appropriate ad-hoc product design sessions, coordinates with lead developer and team on estimation sessions, summarizes work in demos, and participates in retrospectives.
  • Elicit business requirements from business users and subject matter experts, lead sessions to proactively understand the ask and convert to proper User Stores/Requirements.
  • Trace requirements to deployed system to ensure all the requirements are met. Participate in development and deployment process as needed.
Educational Background: 
Bachelor’s Degree in Computer Science, Information Systems, Business Administration or related technology certification.
  • Minimum of five (5) years of comprehensive knowledge of business processes, organization and techniques.
  • Minimum of three (3) years of experience:
  • In a business analyst role demonstrating understanding of business software concepts, capabilities and opportunities
  • Demonstrated solid experience and passion for Agile methodologies.
  • Experienced as a Business Analyst for one or more of the assigned line-of-business applications and systems (ex. Sitecore, Content Management Systems, Web Applications, SaaS based applications, etc.).
  • Proficient in Microsoft applications including Azure DevOps, Teams and SharePoint.
  • Ability to work on multiple projects concurrently and prioritize to meet competing deadlines.
  • Excellent verbal and written communication skills.
  • Proven track record in fast-paced environment, strong time management skills.
  • Demonstrated competence and success in prior assignments and professional integrity.
  • Serves as a mentor for less experienced business analysts.

Here are some of the preferred skills we are looking for:

  • Ability to run Tests and perform QA activities when needed.
  • Certified Scrum Master (CSM) or equivalent is a plus.
  • Knowledge and experience with non-profit or sales industry with contact management, customer relationship management or related systems and software

Organization Info

American Heart Association | American Stroke Association

Dallas, TX, United States
Annual Budget : 
More than $500M
About Us

The American Heart Association's mission is to build healthier lives free of cardiovascular diseases and stroke, America's No. 1 and No. 5 killers.

Founded in 1924, our organization now includes more than 30 million volunteers and supporters. We fund innovative research, fight for stronger public health policies, and provide critical tools and information to save and improve lives.

Listing Stats

Post Date: 
Jun 5 2019
Active Until: 
Jul 5 2019
Hiring Organization: 
American Heart Association | American Stroke Association