The American Heart Association (AHA) has an excellent opportunity for a Business Analyst in our National Center office located in Dallas, Texas .
Areas of Responsibility:
- Gather, analyze, and document business data requirements, workflow processes, and process improvements. Conduct interviews with business leaders and subject matter experts to elicit and identify user requirements.
- Translate business requirements to technical requirements in conjunction with technical team. Document and gain approval for requirements from project team and business sponsor.
- Provide data analysis for integration requirements, reporting needs, and other functions. Maintain effective communications with supervisor, project managers and team members.
- Trace requirements to deployed system to ensure all the requirements are met. Participate in development and deployment process as needed.
- Create use cases and test scripts for functional and user acceptance testing and serve as liaison to business during UAT process. Identify and resolve defects as requested.
- Provide status updates and reporting while meeting project schedule, deadlines, milestones, and budget. Inform Project Manager of technical issues, project barriers and resolutions.
- Provide use cases and other documentation for development of training and user documentation. Assist in developing training documents as requested or needed.
- Applies detailed knowledge of Sitecore Content Management System and Web Technologies to assist in product development and requirement refinement
- Validates and maintains product backlogs, defects, and sprint plans and processes
- Works within an Agile framework methodology to deliver product in two-week sprints, prioritizing the development team’s work with Scrum or Kanban.
- Works with our Content and Development teams to break down features into a detailed product backlog
- Works with developers and QA to refine user stories and determine an appropriate level of acceptance testing
- Works directly with the development team, answers questions related to acceptance criteria.
- Supports Content team with specific questions, training and guidance during product deployment
- Calls appropriate ad-hoc product design sessions, coordinates with lead developer and team on estimation sessions, summarizes work in demos, and participates in retrospectives.
- Elicit business requirements from business users and subject matter experts, lead sessions to proactively understand the ask and convert to proper User Stores/Requirements.
- Trace requirements to deployed system to ensure all the requirements are met. Participate in development and deployment process as needed.
Educational Background:
Bachelor’s Degree in Computer Science, Information Systems, Business Administration or related technology certification.
Skills/Experience:
- Minimum of five (5) years of comprehensive knowledge of business processes, organization and techniques.
- Minimum of three (3) years of experience:
- In a business analyst role demonstrating understanding of business software concepts, capabilities and opportunities
- Demonstrated solid experience and passion for Agile methodologies.
- Experienced as a Business Analyst for one or more of the assigned line-of-business applications and systems (ex. Sitecore, Content Management Systems, Web Applications, SaaS based applications, etc.).
- Proficient in Microsoft applications including Azure DevOps, Teams and SharePoint.
- Ability to work on multiple projects concurrently and prioritize to meet competing deadlines.
- Excellent verbal and written communication skills.
- Proven track record in fast-paced environment, strong time management skills.
- Demonstrated competence and success in prior assignments and professional integrity.
- Serves as a mentor for less experienced business analysts.
Here are some of the preferred skills we are looking for:
- Ability to run Tests and perform QA activities when needed.
- Certified Scrum Master (CSM) or equivalent is a plus.
- Knowledge and experience with non-profit or sales industry with contact management, customer relationship management or related systems and software
Job Function:
Organization Info
Listing Stats
Post Date:
May 31 2019
Active Until:
Jul 1 2019
Hiring Organization:
American Heart Association | American Stroke Association
industry:
Nonprofit