Strategic Director, Account Management within the Corporate Alliances & Solutions organization is responsible for cultivating and growing existing national and global long-term, multi-dimensional, million-dollar+ corporate relationships. These corporate relationships are critical to the growth of ACS – both in advancing mission efforts, customer engagement/relevancy and, most importantly, revenue generation. Each Sr. Director will bring an expertise and focus on priority industries.This Account Director must be able to influence and learn from diverse internal stakeholders to identify and develop the best value proposition for each account for mission impact and revenue generation. He/she must have knowledge base of sales, marketing, foundation, sustainability, employee engagement/HR, procurement, benefits in order to develop partnerships. In addition, he/she will be accountable for working with those in regional geographies in order to coordinate and implement the best account strategy for ACS. Also, this leader interacts with external CEOs, EVPs, SVPs across many functions – depending on the access point within a corporation – in order to assess the mutually beneficial intersection for collaboration.
- Develop trusted relationships with a portfolio of major corporate partners as the primary point of contact and day to day relationship manager
- Acquire a thorough understanding of key partner needs and requirements
- Expand the relationships with existing partners by implementing on deliverables continuously proposing solutions that meet their objectives
- Ensure the correct programs and services are delivered to partners and implemented in a timely manner
- Serve as the link of communications between key partners and internal teams at the American Cancer Society
- Resolve any issues and problems faced by partners and deal with complaints• Play an integral part in generating incremental sales with existing partners resulting in longer-lasting and deeper relationships
- Steward and prepare regular reports of progress and forecasts to internal and external stake holders using key account metrics
- Engages cross-functional associates in delivery of the multi-faceted account plan.
- Works with ACS cross-functional constituents (Cancer Control, ACS CAN, Travel, etc.) to ensure ACS is advancing the right mission and revenue priorities with the right partners within industry focus.
- Deals with C-Suite Leaders at Fortune 1000 Companies in partnership development.
- Leverages network, personal and organizational, to open doors for ACS.
- Develops executive presentations for the short-term and long-range plans for accounts.
- Serves as source of expertise to colleagues in development of account plans and selling know-how.
- Leads the channel selling, planning and execution efforts for existing accounts across the Society.
- Works actively with Alliance Promotions team in developing the right tools to support account opportunities, specifically and/or industry-wide.
- 8+ years of account management, client service or sales experience
- Experience in targeted industries (Health, Retail, CPG, Technology, Financial Services, Hospitality, Auto, Food & Beverage, etc.)
- A highly trained account manager with a track record of successfully managing multi-dimensional partnerships in targeted industries – non-profit experience a plus, but not a requirement.
Demonstrates Corporate Relations/Alliances Competencies:
- Action oriented - Takes on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm
- Builds networks - Effectively builds formal and informal relationship networks inside and outside the organization.
- Business insight - Applies knowledge of business and the marketplace to advance the organization’s goals.
- Collaborates - Builds partnerships and working collaboratively with others to meet shared objectives.
- Communicates effectively - Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences.
- Drives results - Consistently achieves results, even under tough circumstances.
- Situational adaptability - Adapts approach and demeanor in real time to match the shifting demands of different situations.
- Strategic mindset - Sees ahead to future possibilities and translates them into breakthrough strategies.
Other Skills:
- Strong business acumen and analytical
- High level of organizational and interpersonal influencing and stakeholder management skills
- Skilled negotiator with multi-faceted partnerships
- Sound business judgment and excellent problem solving and influencing skills.
- Financial planning expertise
- Excellent communication and presentation skills with experience in providing crisp, insightful information to executive teams
- Proficient at working with senior leadership across an organization to manage the process and set expectations accordingly
- Flexible mindset, and comfort with ambiguity and evolving priorities• Entrepreneurial spirit and creative thinking
- Project management capabilities and high attention to detail; comfortable working under complex demands
- Ability to work independently or as part of a team
- Ability to travel (by car and/or airplane) when necessaryWe are committed to providing staff with fulfilling opportunities to learn, grow and make an impact in their local communities. We offer staff a generous paid time off policy; medical, dental and retirement benefits, and professional development programs to enhance staff skills.
We are committed to providing staff with fulfilling opportunities to learn, grow and make an impact in their local communities. We offer staff a generous paid time off policy; medical, dental and retirement benefits, and professional development programs to enhance staff skills.