The American Heart Association (AHA) has an excellent opportunity for a Report Analyst at our National Center office located in Dallas, TX .
The Report Analyst serves as the lead liason between business owners and technology teams to gather and document requirements of needed reports, analyze the reports and data within for quality and accuracy, assess need alongside the business, find synergies amongst various reports in an effort to increase overall efficiencies, maximize analytics and assist with predictive intelligence in our reporting efforts. The Report Analyst will be responsible for elicitation, analysis, definition and delivery of high quality reports from initiation through closure, and therefore will need to be skilled in project and time management. Report Analyst will lead multiple reporting work streams within large scale projects and therefore, will produce required analysis driven deliverables. Report Analyst will demonstrate solid understanding of the business units for which they are assigned to through making recommendations for reports and efficiencies and getting them approved by the business. Report Analyst will work with both the business areas and our data intelligence teams to serve as the central hub for delivery of reports to the business, while providing overviews and critical communications around reporting efforts.
- Gather, analyze, and document business data requirements, workflow processes, and process improvements.
- Conduct interviews with business leaders and subject matter experts to elicit and identify user requirements.
- Translate business requirements to technical requirements in conjunction with technical team.
- Document and gain approval for requirements from project team and business sponsor.
- Provide data analysis for integration requirements, reporting needs, and other functions.
- Maintain effective communications with supervisor, project managers and team members.
- Trace requirements to deployed system to ensure all the requirements are met.
- Participate in development and deployment process as needed.
- Create use cases and test scripts for functional and user acceptance testing and serve as liaison to business during UAT process.
- Identify and resolve defects as requested.
- Provide status updates and reporting while meeting project schedule, deadlines, milestones, and budget.
- Inform Project Manager of technical issues, project barriers and resolutions.
- Provide use cases and other documentation for development of training and user documentation.
- Assist in developing training documents as requested or needed.
- Five (5) years of experience and comprehensive understanding of business processes, organization and techniques.
- Three (3) years of experience in a business analyst role demonstrating understanding of business software concepts, capabilities and opportunities.
- Three (3) years of experience with one or more of the assigned line of business applications and systems (ex. SharePoint, Dynamics, Blackbaud, Finance, etc.).
- Experience with data mapping as well as integration requirements and documentation.
- Proficient in Microsoft applications including Visio and SharePoint.
- Ability to work on multiple projects concurrently and prioritize to meet competing deadlines.
- Proven track record in fast paced environment.
- Strong time management skills.
- Demonstrated competence and success in prior assignments and professional integrity.
Here are some of the preferred skills we are looking for:
- Knowledge and experience with non-profit or sales industry with contact management, customer relationship management or related systems and software.
- Ensure 100% adherence to all BT and AHA policies, processes and procedures related to technology.