Regional Vice President of Field Operations

Responsibilities and Accountabilities

• Executive Leadership: Responsible for the operations of the organization, the delegation of responsibility within the organization and the establishment of formal means of accountability in order to ensure meeting all business objectives in a cost effective manner. Direct and coach market leaders in the assigned geographical region in areas of fundraising, financial management, volunteer and staff development in order to achieve maximum productivity and profitability outcomes.
• Business Plans, Objectives and Strategies: Lead the development, design and execution of strategic development plans to drive profitable and sustainable year-over-year growth in all Markets within the geographical region.
• Budget Decisions: Oversee the development of the market budgets, recommend actions to adjust and control expenditures and take advantage of opportunities to optimize spending in order to ensure the achievement of financial targets.
• Develop Top Volunteer Leadership: Develop and maintain relationships with Volunteer leaders at the highest level in order to ensure support in mission delivery and fundraising within the geography. Lead and guide Market staff in the development of strategies and activities to ensure effective Board and Fundraising Committees in all Markets within the geography.
• Performance Goals – Individual, Team and Unit: Ensure the market level leadership continues to move the business forward and improve performance results. Use objective tools, information, and feedback in order to establish performance goals for individual, team and unit. Supervise direct reports to establish and attain market performance goals. Collaborate with Department Heads in all shared services and Enterprise to develop priorities for execution that best serve the attainment of goals in fundraising with influence to mission impact.
• Staff Leadership: Plan performance expectations, monitor, and appraise direct report’s job results and performance in order to develop, coach and recognize direct reports. Provide ongoing feedback and guidance to direct reports on overall performance and develop plans for performance improvement when needed, including development of their larger team and staff.
• Staff Development: Ensure the availability of resources, expertise and processes needed at the geographical region level in order to perform at increasingly higher levels. Provide information, educational opportunities, and experiential growth opportunities in order to develop staff. Focus on the development of leadership skills and business acumen of direct reports in order to enhance the ability of the Foundation to grow and thrive.
• Staff Liaison: Act as a liaison between the National Office and Field Operations in order to ensure alignment with all standards and to optimize opportunities to provide field input and intelligence to all decisions regarding fundraising and mission programs.
• Communicate the Mission of the Foundation: Communicate the mission of the March of Dimes with staff, volunteers and within the community in order to connect current and prospective donors with Mission outcomes.
• Optimize Electronic Tools: Utilize electronic data management tools in order to review and analyze pertinent information and monitor financial and mission related results.
• Other Duties: perform other duties from time-to-time in order to ensure the attainment of market financial and program goals.

Behavioral Competencies

• Attitude: A positive, realistic, never give up attitude is required.
• Leadership: Able to motivate others to take personal responsibility; mobilize people to face, define and solve problems; develop capacity of others to adapt to change; lead past status quo to achieve new levels of excellence or change.
• Strategic Perspective: Able to develop long-term, big-picture strategies to enhance competitiveness; recognize broad implications of issues; balance and integrate strategic vision with day-to-day activities.
• Organizational Awareness: Able to identify and use information about people, political dynamics and the organization’s climate in order to promote change; use knowledge of timing, agendas, and group processes to accomplish legitimate objectives.
• Trust and Respect: Able to demonstrate and treat others in an honest and straightforward manner; keep dealings with others confidential; keep word and follow through on commitments.
• Influence: Able to positively change the opinions and actions of others toward a desired outcome; present information in a persuasive manner; clarify information in order to gain understanding and buy-in.
• Develop Others: Able to mentor and help others learn from their mistakes; define and provide appropriate learning experiences to develop others; help others develop and achieve short- and long-term goals; challenge others to think things through for themselves.
• Decisiveness and Decision Making: Able to use valuable information to draw timely conclusions and take quick and timely action; make quick and timely decisions in stressful situations and when necessary. Able to make objective decisions when dealing with emotional or controversial topics; identify and choose between multiple options; understand consequences of potential decisions.
• Analytical Problem Resolution: Able to use systematic techniques to define problems, options and solutions; evaluate alternative solutions; solve technical problems using logic.
• Prioritizing: Able to quickly focus on what is important; establish a sequence of tasks and completion dates; set priorities and allocate time and resources when faced with competing demands.
• Complexity of Duties and Authority
• Duties: The duties of this position involve a wide variety of complex and changing situations requiring a high degree of conceptual ingenuity creativity and initiative. An individual in this position is required to have extensive and authoritative knowledge of the techniques, practices and theories applying to the responsibilities of the position.
• Authority: This position establishes broad goals and parameters for staff at the major market level.
• Personnel Supervised: This position leads the Executive Director of Market Development in Chicago, Minnesota, Detroit, St. Louis, Los Angeles, San Francisco, Seattle, Denver, Portland, Houston

Position Scope, Contacts and Decision-Making

• Scope: This position leads the development of broad organizational goals and objectives for the regional geography. This position holds the highest level of accountability for all activities within his/her functional areas of responsibility that support those organizational goals and objectives. Provides guidance to subordinate or parallel managers to assure goals are met on time and within budget.
• Contacts: This position represents the MOD as an official spokesperson and provides a high degree of expertise within his/her area and in broad and organizations areas to internal and external contacts. Contacts are critical to motivating, negotiating with, developing, and collaborating with others.
• Decision Making: Decisions, or decisions this position leads in making, have a significant impact on major operations and activities of the Foundation.