The American Heart Association has an excellent opportunity for Program Manager in our Emergency Cardiovascular Care department! The Program Manager will be a key contributor to our Community Markets team within the Emergency Cardiovascular Care (ECC) department. The ECC Program Manager will work collaboratively and gain broad exposure to functional activities with the Community Markets team, National and local communications staff, National and local development staff, Corporate Relations and Finance. The ability to multi-task and work effectively in cross-functional teams is essential.
- Provide support to AHA local and national staff in the planning, coordination and execution of Hands-Only CPR Kiosk deliverables.
- Serve as the key liaison to AHA to ensure project activities are effectively communicated, initiated, implemented and tracked through to completion.
- Oversee the Hands-Only CPR Kiosk budget, provide timely projections for upcoming years' activities
- Oversee and manage all vendor contracts, ensuring that project deliverables are met within budget and on-time.
- Plan and coordinate all Hands-Only CPR Kiosk implementation-related meetings both at the national and local levels.
- Provide clear and concise communication with attention to detail on all interactions (via phone, email, in-person) with all AHA staff and vendors.
- Develop a comprehensible and clear approach for the timely execution of all Hands-Only CPR Kiosk deliverables.
- Attend all Hands-Only CPR Kiosk launches throughout the U.S.
- Assess and select technological options for the future AHA enhancements to the Hands-Only CPR Kiosk (e.g. Accessibility, Gaming, Social Network feature, etc.).
- Five (5) years of experience, including demonstrated success working within large organizations, program management, overseeing budgets, and collaborating with a large team.
- Possess excellent computer skills to facilitate work (including but not limited to Microsoft Office, SharePoint, YouTube, Facebook, website development, mobile applications).
- Possess strong organizational and time management skills.
- Ability to work well in multi-cultural, multi-ethnic environment with sensitivity and respect for diversity.
- Effective Oral & Written Communication Skills.
- Travel up to 20% local and overnight stay.
- Knowledge of the fundamentals of program management
- Marketing experience including familiarity with SEO and PPC campaigns
- Familiarity with social media and emerging trends in communications
- Experience using AHA systems including: Microsoft Outlook, Skype for Business, SharePoint, E1, Dolphin and Workflow.
Attracting talented, committed employees means offering a competitive benefits package, ongoing professional development and training, and a diverse and inclusive environment in which to work and grow. And we do.