The Development Officer for Planned Parenthood of Greater Texas (PPGT) is responsible for overseeing mid-level donors for the organization. The Development Officer implements an effective, comprehensive mid-level donors program including developing strategies and programs for the identification, cultivation, solicitation, and stewardship of mid-level gifts from a variety of sources. Ensures productivity expectations, customer service and compliance standards are maintained. Abides by the organization’s mission in performing job duties. Demonstrates an understanding of and commitment to quality healthcare and excellent customer service.
- Manages mid-level donors for the organization.
- Creates mid-level donor program plan which is integrated into the overall Development annual plan and addresses the organization’s fundraising needs
- Develops and implements a strategic plan of action with objectives, timelines and evaluation plans for the mid-level donor giving program that includes identification, cultivation, solicitation and stewardship of donors and prospects.
- Creates and administers a program and activities to solicit gifts from donors, prospects, trustees, board members and friends of the organization including personal solicitations, electronic solicitations, and mail.
- Works closely with the Senior Vice President of Development and other departmental team members to ensure coordination with their respective fundraising efforts.
- Uses development database and report writing software to retrieve data. Performs comprehensive analysis and manipulation related to all aspects of the mid-level donor giving program. Uses statistics to evaluate current programs and to make recommendations for program changes.
- Maintains current records in database and in paper files.
- Participates in Development staff meetings.
- Builds effective and trustworthy relationships with donors, board members, staff and community leaders.
- Keeps current on changing trends in annual giving and adjusts programs and strategies as needed.
- Assures compliance with the Board of Director’s governance policies on development as well as the standards established by the Association of Fundraising Professionals.
- Assures that all fundraising materials and any communication with the public maintain the highest standards of integrity and honesty.
- Serves as a role model for staff in quality of work, competence, standards of behavior, initiative, teamwork, and compliance with organization policies.
- Manages volunteers that support mid-level donor giving activities.
- Provides input relating to Development policies, systems, and procedures.
- Produces timely and accurate reports to Planned Parenthood Federation of America and regulatory agencies as appropriate.
- Maintains knowledge of abortion and family planning regulations and implements changes as necessary.
- Has restricted access to client private health information and has no reason to view protected health information (PHI). May have access to data that is not considered PHI, such as aggregate numbers.
- Represents the organization at meetings, community events, conferences, and fundraising, as appropriate.
- Assist with other fundraising projects as requested.
- Other related duties as assigned.
- Duties and responsibilities may be added, deleted or changed at any time at the discretion of management, formally or informally, either verbally or in writing.
Minimum Experience:
- 4 years of fundraising, direct marketing, or related experience
Agency Standards:
- Must have excellent computer skills with knowledge of Microsoft Word, Excel, PowerPoint, Outlook, and Internet. Must have the willingness and ability to adapt to change including advances or new technology. Must have excellent customer service skills and be committed to providing the highest level of customer satisfaction. Raiser’s Edge experience preferred.
Required Knowledge, Skills and Abilities:
- Must be able to work flexible hours including evenings and weekends.
- Must be able to travel within and outside organization region as job dictates.
- Ability to meet deadlines.
- Ability to write clear, structured, articulate written solicitations, donor materials, proposals, and acknowledgement letters
- Ability to earn the confidence of a wide range of internal and external constituents.
- Effective leadership capabilities; able to mentor and coach team in area of responsibility and the achievement of organization goals.
- Ability to think strategically and achieve organization’s goals relating to position.
- Ability to provide oversight of compliance and regulatory requirements pertaining to position.
- Ability to manage details and complexity, to handle a variety of tasks simultaneously and to work under pressure.
- Comfortable and knowledgeable with discussing topics relating to sexual and reproductive health.
- Ability to effectively use organization’s computer systems.
- Must be able to speak effectively in a public or group setting.
- Requires an understanding of and commitment to quality healthcare and excellent customer service.
- Be discrete and safe guard confidential information.
- Possess integrity and compliance – can be relied upon to act ethically.
- Work Management: Effectively manages time as a resource; establishes realistic priorities; schedules own time and activities effectively; gives balanced focus and attention to appropriate long- and short-term priorities. Develops action plans and budgets; leverages technology; anticipates obstacles; establishes check points and monitors progress.
- Building Relationships: Shows genuine interest in others’ needs and opinions; establishes rapport; earns the confidence and trust of others; demonstrates consistency between words and actions; delivers on commitments.
- Communication: Speaks and presents effectively in individual or group situations, including appropriate nonverbal communication. Expresses ideas in a clear, thorough and concise manner. Actively listens to what others say. Writes using good grammatical form and appropriate style. Expresses ideas in a clear, thorough and concise manner.
- Creativity or Innovation: Demonstrates the ability to generate novel and valuable ideas and to use the ideas to develop new or improved processes, methods or systems.
- Adaptability or Flexibility: Responds with flexibility to shifting priorities and changing work situations; recovers quickly from problems and setbacks; develops new skills to remain competitive. Adapts easily to change, sees the merits of differing positions, and adapts own positions and strategies in response to new information or changes to a situation.
- Coping with Demands of the Position: Uses effective problem solving while working under stress, high volume of work demands and/or time demands; meets deadlines.
- Celebrates and exemplifies the core values of our organization: Cooperative and Courteous; Honesty, Integrity & Straightforwardness; Inclusive; Quality Service; and Creativity within the context of Best Practices.
Other:
- Diversity creates a healthier environment: equal opportunity employer. We strictly prohibit unlawful discrimination of any kind, including discrimination on the basis of race, color, creed, ancestry, national or ethnic origin, religion or belief, sex (including pregnancy), sexual orientation, gender identity or expression, marital status, citizenship, physical or mental disability, age, past, present or prospective military service, HIV status, family medical history or genetic information, socio-economic circumstances, language spoken, or any other characteristics protected by law (“Protected Characteristics”). We maintain a drug-free workplace. Should be pleasant, neat, and well-groomed in representing the agency to the general public.
Essential Physical Requirements/Working Conditions:
- Must be able to work primarily with fingers such as picking, pinching, or typing. Must be able to communicate effectively. Will have substantial movements of the wrists, hands, and/or fingers. Must be able to lift and/or exert up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently. Must be able to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading. Sedentary/Office environment.