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In-Home Outreach Counselor (IHOC)/Assessor/Case Navigator

This job is no longer available

WCC contracts with the Department of Children and Family Services (DCFS) to protect at-risk children and strengthen families. Families are either referred to us by DCFS or by the probation department for abuse or neglect, or come to us through other community partners. The IHOC/CN is responsible to promote and facilitate high quality in-home, clinical case management, up-front assessments and case navigation services for Westside Family Preservation and Prevention & Aftercare clients. The position works collegially with all program staff.

Areas of Responsibility: 


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Ensure the physical safety and well-being of the children
  • Provide in-home situational counseling and clinical case management services to clients in the
  • Family Preservation program based upon the approved service plan
  • Provide case management and linkages to community services to clients in the Prevention & Aftercare program
  • Perform Up-front Assessments focusing on substance abuse, domestic violence and mental health concerns as needed
  • Collaborate with other professionals on the case, including DCFS, Probation and mental health providers
  • Document and communicate clients’ progress, strengths and needs in a timely and accurate manner through all necessary reports
  • Utilize computerized system, Family Assessment Functioning Tool (FAF), to document progress and outcomes
  • Attend and participate in MCPCs (Multidisciplinary Case Planning Conference) and coordinate participants’ attendance
  • Provide client linkage to needed resources/services and follow-up to ensure successful outcome of identified needs
  • Conduct comprehensive bio-psychosocial assessments, including DSM-5 diagnosis and treatment recommendations using the Behavioral Severity Assessment Program (BSAP)
  • Complete all documentation for program evaluation and outcome measures
  • Submit all written materials to supervisor for co-signature
  • Adhere to all legal, ethical, and professional practice standards including: consulting with supervisor before making a child abuse report, communicating with an attorney, or taking action in any situation involving clinical, legal or ethical decisions
  • Attend DCFS (Department of Children and Family Services) Child and Family Team meetings as requested
  • Attend and participate in group supervision, meetings and trainings
  • Evening hours are required
  • Staff must believe in and act in accordance with both the Agency's and the program's mission statements.
  • In accordance with our "team" philosophy, the person filling this position may occasionally be required to carry out or assist with other tasks in addition to the duties listed on this job description
Educational Background: 
Masters in Social Work, or Marriage and Family therapy. Must be BBS registered
  • Masters in Social Work, or Marriage and Family therapy. Must be BBS registered
  • Spanish Speaking required
  • Willingness to work a Tuesday to Saturday schedule or a minimum of 2 Saturday per month
  • Basic computer skills required
  • Knowledge and experience utilizing the DSM-5
  • Experience and knowledge of issues related to mental health, domestic violence and substance abuse
  • Experience working with families and children in community settings
  • Knowledge of child abuse/neglect prevention
  • Home visitation experience desired
  • All employees/contractors, regardless of position, serve as role models for children and adolescents who are served by our agency. Therefore, each employee/contractor must at all times be emotionally stable and able to function effectively with children, adolescents and adults who may have mental or behavioral health problems. The staff must be able to demonstrate appropriate daily behavior, appropriate expression of emotions, as well as appropriate role modeling. Hostility, aggression and unnecessary or inappropriate physical actions as well as inappropriate emotional expression are not acceptable.
  • Fingerprint background clearance (DOJ, FBI & Child Abuse Clearance Index), or approved exemption
  • Successful completion of pre-employment physical, PPD risk assessment, immunizations for pertussis, measles and influenza
  • Class “C” driver’s license, proof of insurance, a safety record acceptable to CAA, and reliable transportation required

Westside Children’s Center is an equal opportunity employer and encourages all applicants and seeks to hire qualified staff who reflect the rich diversity of the communities we serve. We define diversity in broad terms to include race, ethnicity, nationality, age, gender, religion, sexual orientation, gender identity and expression, disability, geography, socio-economic status and other unique attributes that make us who we are.

Westside Children’s Center has achieved accreditation through the Council on Accreditation (COA). This means our programs, services, administration, and management have been rigorously evaluated and meet best practice standards. Visit to learn more about COA Accreditation.

  • Compensation is commensurate with experience and education
  • Full benefits package offered including employer contribution to: Health, Dental, Vision; 401k with employer match; Employee Assistance Program, Professional Development, sick leave, vacation, personal days for anniversary of employment and birthday.
How to Apply: 

Organization Info

Allies for Every Child (formerly known as Westside Children's Center)

Culver City, CA, United States
Annual Budget : 
51-200 employees
About Us

All children need a childhood. We bring together and strengthen families, cultivating conditions for children to succeed in life.

  • Early Childhood Education
  • Strengthening Families
  • Comprehensive Services
  • Foster Care & Adoptions
Awards & Accolades: 
COA Accredited
Why Work For Us?: 

The heart of our work starts and ends with our staff. They are the ones who make our work real, meaningful, and lasting for so many children and families. We engaged our team in setting our agency values, and their words below speak to who we are and want to be:

  • We are empathetic and compassionate
  • We are respectful, humble, and non-judgmental
  • We are dedicated, hard-working, and persistent in the face of obstacles
  • We are passionate and intrinsically motivated
  • We build meaningful, supportive relationships with families
  • We are committed to the social-emotional development of children and empowering families
  • We restore, so families endure and prevail
  • We inspire trust
  • We are courageous in the fight to bring equality and social justice to families
  • We know that love is the antidote to fear

Listing Stats

Post Date: 
Apr 12 2019
Active Until: 
May 12 2019
Hiring Organization: 
Westside Children's Center