About Middlesex Habitat for Humanity of Connecticut, Inc.
Founded in 1996, Middlesex Habitat for Humanity of Connecticut, Inc. is an Affiliate of Habitat for Humanity International. We are a 501(c) 3 ecumenical Christian housing ministry. We welcome people of diverse backgrounds, beliefs, abilities, races, ethnicity and sexual orientation in all aspects of our efforts. Middlesex Habitat for Humanity is dedicated to eliminating substandard housing locally and worldwide through constructing, rehabilitating and preserving homes; by advocating for fair and just housing policies; and by providing training and access to resources to help families improve their shelter conditions. Habitat for Humanity was founded on the conviction that every man, woman and child should have a simple, durable place to live in dignity and safety, and that decent shelter in decent communities should be a matter of conscience and action for all.
Our Mission is to build, renovate, and repair simple decent and affordable homes in partnership with eligible families, while seeking to eliminate substandard housing in Middlesex County, one house, one family at a time.
Join our team of professionals who are working hard to make the world a better place. Please note that this position is labor intensive and can be physically demanding but extremely rewarding. If you experience gratification from performing tiring but purposeful work—we’re interested in you!
Through volunteer labor and tax-deductible donations of money and materials, Middlesex Habitat builds and rehabilitates simple, decent and affordable homes in partnership with eligible families. One of the ways in which Middlesex Habitat raises funds is by way of its ReStore.
The Habitat for Humanity ReStore is a retail home improvement store and donation center that serves as a fundraiser for Habitat for Humanity. The ReStore accepts donations of new and gently used items from individuals and businesses. The ReStore sells those items to the public at a reduced cost and proceeds go towards building Habitat homes within the community.
General Description:
The Assistant Store Manager (ASM) assists the ReStore Manager in carrying-out the operational functions of the ReStore including daily operations, financial reconciliation, and volunteer supervision/management. This position works closely with the ReStore Manager in keeping with the general oversight of the store and serves as a front-line employee who regularly interacts directly with donors and represents Habitat for Humanity.
MAJOR AREAS OF RESPONSIBILITY:
- Stockroom/Donation Center Oversight. The ASM should be actively connecting volunteers to roles within the stockroom/donation center, providing training of volunteers, and placing them in advantageous positions in the stockroom. All merchandise received through donation center should be closely monitored and this individual should be aware of all activity.
- Assessing, Handling, & Cleaning Merchandise. Serving as the donation center lead, the ASM assesses and processes all donations received via the donation center through the stockroom and onto the sales floor. Efforts are made to contribute to an efficient and effective flow of donation processing. This position ensures the sales floor and storage areas are organized and presented in an attractive manner.
- Donor and Customer Service. The ASM works to respond to the critical priority of providing exceptional customer service to donors and customers. Unloading donations and loading purchased product must be a top priority to ensure a surprisingly exceptional service level is experienced. This position contributes to the retention of donors, customers, and volunteers by providing exemplary customer service.
- Pricing and Merchandising. To successfully drive sales, this individual must be able to identify products and conduct timely research to accurately price products for profit maximization and inventory turnover. The ASM must assist the Store Manager in rearranging the store on a daily basis while strategically showcasing product.
ADDITIONAL RESPONSIBILITIES:
- Opening and closing of the ReStore for scheduled daily hours as needed.
- Conduct walkthrough of the store, to maintain safety and appearance standards.
- Personally provide new volunteer orientation and train new volunteers as needed.
- Work closely with the ReStore staff and volunteers to ensure store policies and procedures are followed.
- Oversee and maintain daily/weekly task assignments and records.
- Daily sales/cash register reconciliation and deposits when needed.
- Serve as a cashier when needed.
- Provide assistance with donation pick-ups by driving truck and/or serving as driver’s assistant when needed.
- Other duties as assigned.
SKILLS & QUALIFICATIONS:
- Self-motivated, reliable and enthusiastic. Enjoy working with people from diverse backgrounds.
- Excellent interpersonal and communication skills.
- Commitment to safe and organized working environment.
- Ability to provide leadership and supervision to volunteers while also having the ability to perform most tasks in the absence of staff or volunteers.
- Must be able to use moving equipment such as a hand-cart with proficiency.
- Must be customer friendly.
- Operate a cash register with proficiency.
- Communicate the mission of Habitat for Humanity with enthusiasm.
- Detail oriented and organized.
- Reliable transportation.
PHYSICAL DEMANDS:
- Work is labor intensive.
- Ability to lift in excess of 75-100 pounds repeatedly.
- Work requires considerable standing, bending, kneeling and reaching in awkward and tiring positions.
- Bulk of time will be spent standing, pushing, pulling, carrying, walking and otherwise assisting customers, donors, and volunteers.
EXPERIENCE:
- Prior experience in a retail setting a plus.
- Retail experience with construction or building materials/hardware preferred.
- Truck driving experience a plus.
EDUCATION:
- High school Diploma or GED required. Equivalent work experience will be considered.
CRITICAL PERFORMANCE OUTCOMES:
- Ensure store sales are maximized and consistent growth is achieved.
- Contributes to a high-trust, collaborative culture.
- Keeps ReStore Manager and long-term volunteers informed of all ReStore related activity.
- Demonstrates understanding and appreciation of the mission of Habitat for Humanity.
- Fulfillment of responsibilities described above with special attention to major areas of responsibility.
BENEFITS:
- Significant PTO (paid time off)
- Employee Retirement – 2% Nonelective contribution
Candidates must submit a resume and cover letter that describes how their qualifications and experience match the position. Resumes without a cover letter will not be considered. Email your cover letter, resume, and a list of three professional references to [email protected].
ONLY CANDIDATES WHO FOLLOW THE SPECIFIC INSTRUCTIONS IN THIS JOB ADVERTISEMENT ON HOW TO APPLY FOR THIS JOB WILL BE CONSIDERED.