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Office Manager, Business Ops

This job is no longer available

We have an excellent opportunity for an Office Manager based in our Chicago office .

  • Provides essential general office services that:
  • Ensure effective communications within and outside the affiliate
  • Promote a professional and efficient image of the affiliate, and
  • Assist in monitoring important operational information
Areas of Responsibility: 
  • Greets visitors to the office and contacts the appropriate AHA staff person, or directs the visitor to the assigned conference room if they are here for a meeting.
  • Answers inbound calls that come through the main switchboard, responds to inquires for information by either providing the information or directing the call to the appropriate resource. This position will also transfer incoming calls for staff to the correct extension or voice mail as required.
  • Responsible for ensuring all staff and visitors sign in and out on the appropriate log sheet when they enter or leave the building. During an emergency evacuation this position is responsible for bringing the log in/out sheet to ERT (Emergency Response Team) Outside Coordinator for attendance purposes to ensure all staff are safely evacuated. Provide appropriate phone and customer service training to individuals covering the switchboard as needed.
  • Maintains Meeting Room and Video Conferencing requests.
  • Updates staff sign in/out logs, phone extension lists with staffing changes.
  • Offers front desk support for the Arthritis Foundation as needed.
  • Performs other tasks and special projects as needed to help AHA staff accomplish goals and meet time lines for organizational events.
Skills/Experience: 
  • Minimum of six months experience as a receptionist or related position
  • Professional appearance and demeanor
  • Familiarity with switchboard operations
  • Excellent oral communications skills
  • Excellent interpersonal skills, especially in the area of customer service
  • Clear handwriting
  • Proficient in Microsoft Office (Word, Outlook and Excel).

Organization Info

American Heart Association | American Stroke Association

Overview
Headquarters: 
Dallas, TX, United States
Annual Budget : 
More than $500M
Founded: 
1949
About Us
Mission: 

The American Heart Association's mission is to build healthier lives free of cardiovascular diseases and stroke, America's No. 1 and No. 5 killers.

Founded in 1924, our organization now includes more than 30 million volunteers and supporters. We fund innovative research, fight for stronger public health policies, and provide critical tools and information to save and improve lives.

Listing Stats

Post Date: 
Feb 13 2018
Active Until: 
Mar 13 2018
Hiring Organization: 
American Heart Association | American Stroke Association
industry: 
Nonprofit