The Director of Community Engagement is responsible for strategic program volunteer engagement and mobilization in the eight-county Western New York region. Primary duties include recruiting, onboarding, and managing volunteers to expand service delivery in key areas of the Association’s work.
Areas of Responsibility:
- Develop and execute a comprehensive volunteer recruitment strategy to expand community visibility and service delivery, especially among diverse and underserved communities.
- Create strong, sustainable partnerships with community organizations and volunteer supporters to ensure inclusivity. Priority populations include but are not limited to: African American, Hispanic/Latino, Native American, LGBTQ, geographically isolated, and faith-based communities.
- Engage in ongoing strategic planning work with the chapter's program leaders to assess organizational need and capacity for volunteers. In coordination with Program.
- Director, conduct community assessment and build a strategic volunteer recruitment plan, utilizing service data and conducting Community Forums.
- Recruit, orient, position and steward program volunteers to meet organizational needs and opportunities utilizing training tools from Alzheimer's Association home office.
- Ensure volunteers complete necessary onboarding requirements (Screen, interview, conduct required background checks, etc.); serve as resource throughout training period.
- Enhance online volunteer training by delivering and linking volunteers with in-person training and coaching.
- Collaborate with program staff on the proper placement, supervision, and development of volunteer talent.
- Oversee and conduct annual performance evaluations (called Mission Conversations) of all program volunteers.
- Manage volunteer database and local volunteer community including discussion groups, newsletters and local chapter communication to volunteers.
- Track and report on volunteer data to grant funders.
- Update volunteer program materials and position descriptions as needed.
- Plan and implement recognition efforts for volunteers.
- Represent the Chapter at public events, conferences, and in the media.
- Ensure compliance with all Association policies, procedures, standards and applicable regulatory requirements; promote Association-wide programs and initiatives.
- Maintain programming in accordance with National Standards, Common Program Plan and current Strategic Implementation Plan.
- Perform other related duties as assigned.
Educational Background:
Bachelor’s degree in a related field and at least 5 years professional experience demonstrating proficiency in required skills and/or responsibilities.
Skills/Experience:
- Valid NYS Driver’s license and the ability to drive throughout the 8 county region.
- 5 years of program management and the ability to lead volunteer-powered program delivery to achieve strategic objectives.
- Leadership/supervision experience.
- Conflict management skills.
- Demonstrated ability to multi-task and manage multiple projects.
- Strong organizational skills and attention to detail.
- Experience developing and implementing project plans, quality improvement, and grant reporting.
- Ability to work both independently and as a member of a larger team.
- Ability to connect with diverse populations and diverse types of organizations.
- Flexibility and demonstrated ability to problem solve independently.
- Strong people skills; effective verbal and written communicator.
- Understanding of key concepts of volunteerism, either as a volunteer or volunteer leader.
- Excellent public speaking/facilitation skills.
- Demonstrated ability to supervise, manage and evaluate volunteer performance.
- Knowledge of and/or experience with the Alzheimer’s Association and its mission.
- Ability to build trust, confidence, and followership of a diverse range of staff, volunteers, community partners - across race, gender, and other identities - to build and maintain successful teams.
- High level of integrity, diplomacy and initiative.
- Ability to work evenings and weekends as needed.
- Ability to travel by car throughout the entire 8 county region by car as needed to perform job duties.
- Proficient in Microsoft Office applications (Word, Excel, PowerPoint) and Google; experience in data collection and ability to use service and volunteer software.
- Participation in other Chapter events including Walk to End Alzheimer’s, The Longest Day, Advocacy Day, Dementia Care Symposium, etc.
Job Function:
Organization Info
Listing Stats
Post Date:
Jul 27 2019
Active Until:
Aug 27 2019
Hiring Organization:
Alzheimer's Association
industry:
Nonprofit